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Berticus
Berticus
Participant
December 8, 2021
Answered

Importing After Effects project gets the software stuck / crash

  • December 8, 2021
  • 2 replies
  • 815 views

Hello,

After Effects and Premiere Pro 2022 versions. Windows 10 Pro

Using Team's profile in the CC app.

A new Premiere Pro project, can't import After Effects project. Not using libraries or templates.

After several crashes, I noticed the After Effects showed a "*" in the name, so I tried to save it and got an error that it couldn't save the file with the same filename + numbers like a temporal file.

 

Then when testing, tried importing a Motion Graphics template and it gets stuck at 15%. Tested with two different computers, and I get the same behavior.

 

Deleted the cache, Profile folder under AppData for both Premiere and After Effects.

Any suggestions? 

Thanks!

 

 

This topic has been closed for replies.
Correct answer Kevin J. Monahan Jr.

Hi Berticus,

Sorry for this. Besides the naming issue, I wonder if any of the AE comps have the C4D renderer enabled? That is a bug with the current version. Changing the renderer to Classic 3D may help.

 

Thanks,
Kevin

2 replies

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
December 8, 2021

Hi Berticus,

Sorry for this. Besides the naming issue, I wonder if any of the AE comps have the C4D renderer enabled? That is a bug with the current version. Changing the renderer to Classic 3D may help.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Berticus
    BerticusAuthor
    Participant
    December 9, 2021

    And like magic that worked! At least with the test project.

    Thanks so much Kevin!

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    December 9, 2021

    Glad I was able to help, Berticus.

     

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Berticus
      BerticusAuthor
      Participant
      December 8, 2021

      Updating this: Tested the same process with 2021 versions and all is good.

      2022 versions, hanging apps every time I bring AFX into premiere.  Followed the steps from:
      https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-crashes-when-importing-after-effects-file/td-p/12021085

       

      No luck.  

      When importing a MGT into Premiere, it gets stuck at 15% in both computers.

      Thanks!

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