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J
Jean30678694ysz4
Participant
June 23, 2023
Question

Importing/Linking Media File Problem

  • June 23, 2023
  • 2 replies
  • 658 views

Hello! I kept on getting this problem whenever I link an offline video. Premiere just reads the first few seconds of the video in every cut whenever I link an offline file. How do I fix this? Or is this a bug?

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2 replies

Warren Heaton
Community Expert
Warren HeatonCommunity Expert
Community Expert
June 23, 2023

You may be experiencing this bug in version 23.4:  https://community.adobe.com/t5/premiere-pro-bugs/fixed-issue-text-based-editing-clips-reset-to-first-frame-after-relink-in-23-4/idi-p/13814912

Updating to 23.5 or rolling back to 23.3 should resolve it; however, if you've saved the project file then you'll need to go into the Auto-save folder and promote an auto-save project to being the current project.

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
June 23, 2023

Hi Jean, could you explain your problem in more detail? What I'm understanding is that when you relink an offline clip, Premiere displays the start of the clip instead of the clip you had edited before it got unlinked. Does that sound right? 

 

If so, try resetting preferences and clearing the media cache. 

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