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Participant
February 11, 2025
Question

ingesta desactivada

  • February 11, 2025
  • 2 replies
  • 181 views

Hola comunidad,

Alguien sabe como volver a activar la opcion ingestar?

Se ha desactivado y ya he bajado diferentes versiones, actualizado, etc pero sigue saliendo la opción ingestar desactivada. Ayuda por favor!!!

2 replies

Community Expert
February 12, 2025

Productions do not support Ingest settings.

 

If you need to use Ingest settings, you can create a separate project outside of the Production. After processing your media, you’ll need to manually import the project or files into the Production.

Ishan Y
Inspiring
February 11, 2025

Hey sandra_3420,

Sorry for the issue. Could you open a new project and check if you can see the Ingest options there? Please also check if you have the same version of Media Encoder installed. 

 

Thanks,

Ishan

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