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Known Participant
May 9, 2019
Answered

Installing Encore with CC is no longer available

  • May 9, 2019
  • 15 replies
  • 33932 views

I want to download Encore. All Tutorials say to install CS6 for that, via the "earlier Versions" Function in CC. But I can't choose CS6, as seen in the Screenshot below.

[Title edited to reflect Adobe's new policy]

This topic has been closed for replies.
Correct answer Stan Jones

You can use Encore now only if you have an old perpetual license. It is no longer available as part of a subscription

If there are any options available to you, you can contact customer care.

15 replies

Ann Bens
Community Expert
Community Expert
August 28, 2022

Conversation locked: old thread.

Participant
January 15, 2020

Be it Encore or something else, the point still remains that professionals expect a viable solution to making high quality DVD and Blu Ray menus, along with an overall full disc authoring suite.

 

I'm not sure where the "epiphany" of "Oh, noone wants physical media any more" came from. Digital downloads / Streaming IS NOT, IN FACT, the professional option, regardless of that being -complimentry- or -supplementry- to a physical media release.

 

To anyone from Adobe:

Products such as Encore, are ideal as that both encompas the needs of full disc authoring, as well as being a cross-platform (Windows and Mac at least), which makes their learning curve tolerable. While I've never fancied the effort required to make Encore work, as compared to the "ease" of something like Roxio Toast or Apple iDVD. Products like Toast fail to allow extensive user editing and provide inferrior video quality. Products like Apple iDVD were absolutely GREAT for the budget conscious and entry-level professional, but never extended to Blu Ray.

 

So again, I say: Be it Encore or some yet unreleased software, AV professionals require a DVD / Blu Ray authoring suite, including custom menu capabilities. If you're abandoning Encore, we need you to step up and get something else rolling to cover the same needs. Physical Media IS NOT DEAD.

Participant
February 13, 2020

Yeah, Adobe is the scummiest companies out there.

 

I purposly switched to the monthly subscription because Adobe said "All your old versions will always be available."

 

Anyone hear of any class action lawsuits forming to combat that shady techniques?

 

Also, I heard they did this because they we even bigger scumbags and weren't paying Dolby the proper amount based on their contract, so now we can't use Dolby either.

 

Everyone should find alternatives like Davinci Resolve because you shouldn't operate like a bunch of scumbags.

December 13, 2019

There is still a regular way to install Encore CS6 with your CC subscription. Find the CS6 Master Collection trial or Premiere CS6 Trial, and choose to install Encore CS6. There are 3 options when you start the install process: trial, serial number and subscription. Choose subscription and you'll have a functional version of Encore CS6 with your valid CC subscription. Hope this helps.

Participant
August 20, 2019

I can't really figure out why Adobe would do this.   In the Adobe "universe" there must be 10's (100's?) of thousands of long time users professional users that have Encore baked into their workflows. 

I just built another workstation, and was rudely surprised to find ENCORE missing.  Did they put out some word of this before they removed it?

We have all known for some time now that this was a "legacy" app and I, for one, accepted that there was zero support from Adobe for it.  Luckily Encore has proven a pretty mature and robust app and I've not needed any support other than having it available for download and installation.

This policy is just a slap in the face to us long-time users as the policy punishes us in particular.  A few lines of code and it can be made available again "as is".   Hey Adobe! WTF?  What's the rationale for this punitive action?  How much can it possibly cost it keep available?? 

To make things (much) worse, it was only 3 weeks ago that I finally disposed of my CS6 disks, thinking I would have no further need of 7 year old disks.

Adobe has just given me yet another reason to look for alternatives... to ALL their HUGHELY expensive software.

Inspiring
August 20, 2019

If you kept the serial number for CS6, you're fine. Contact support for the links. The nimrods removed Encore a day before i upgraded my system. Luckily I had my CS4 serial number and support sent me two direct download links.

I also downloaded Authoring Works from TMPG and haven't had a chance to install it yet. Although DVD production in Cyberlink is OK, i prefer a little more control and more than 3 buttons.

I prefer Encore though because of the import of chapters from Premiere Pro. I just wish Premiere could hardware encode video like Cyberlink.

Participant
August 19, 2019

Thanks for messing up another of my workflow options.  Another hour of my day wasted searching Adobe for nothing.  Almost every step of my workflow needs to be reconfigured because Adobe CC not longer works the same way it did before.  Gee thanks for wasting my time again and again and again and again...

I am here to find options...and I find another closed door.

Participating Frequently
August 9, 2019

If I have my CS6 discs and the license will I be able to just load Premiere CS6 and Encore? I really hope so I love that app

Stan Jones
Community Expert
Community Expert
August 9, 2019

I believe yes. You may need to get links from support for the updates. If you still have CS6 installed, even if via subscription, if may just work. I was prompted for a license number and did not have to reinstall.

JonesVid
Community Expert
Community Expert
September 17, 2019

I have just discovered this mess with Premiere CS6 and Encore 6 after trying to get links for a new build i7 machine based on some older 64 bit hardware I ran Premiere on before.

I would question Adobe's actions around this software which is now End of Life. Is it actually legal to prevent access to something you have paid for?

 

If you bought the original DVD Retail version in a Box with serial key - then OK you can install from that - BUT - I decided to ask for the download links from Adobe via Support to get very latest version.

Firstly, as a Creative Cloud Fee paying customer - I would expect those links to appear alongside the list of Software I own in My Account. Even if they carry a warning  [No Support on these versions !]

It seems 'Common Sense' is not once of the strengths of the people designing the Web support.

The policy seems to be  'let's make it as difficult as possible for our fee paying customers'.

 

The point is this - I finally have some download links for CS6 and Encore CS6 sent ot me - it all worked - after about 1 hour of very frustrating on-line support chat.

Before I installed them - I noticed a 'gotcha; - these links point to a 32 BIT Windows download only.

On the shiny Retail box Adobe make a big deal how CS6 is now a 64 Bit application?.

Just been on support again and told 64 bit downloads don't exist.

Also told 64 Bit updates don't exist - so if I install from the DVD no updates will be available ......so I am told.

This policy stinks.

 

To remove Encore as a Blu Ray authoring app was also another demonstration of stupidity.

Blu Ray discs are demanded by some people for playing finished content.

 

Can someone clever from Adobe Product Management team for Premiere Product line  please explain the logic/excuse for this mess ?, even if you carry a warning of No SUPPORT on CS6

 

....Oh by the way - on my main edit machine I use latest Premiere 13.1.4 - , however I had this stupid idea to load Encore CS6 on a 64 Bit machine we use in our study so I could work on projects there. That was a stupid idea.

Seems us fee paying customers are well and truly stuffed.

 

July 10, 2019

I'm fine with having to find another program to make DVDs, but I have projects already created in Encore with fairly complicated programming  that I will now have to find a way to build from scratch.   That's BS.

Inspiring
August 1, 2019

I bought PowerDirector which can make animated DVD's without all the steps in Encore. I'm buying Authoring Works to make my DVD's starting in August.

Inspiring
May 27, 2019

Adobe will not make Encore CS6 available.  Move on to another program.

Inspiring
May 27, 2019

I know but it doesn't hurt to explore possible breach of contract

Participant
May 23, 2019

What in the frickin world is wrong with Adobe? Don't they realize that Blu Ray extras don't come with an mp4. HDR video is FAR too large to stream, as internet speeds are not fast or wide enough to handle the data. You need a disc!! Hotels play DVDs for hotel channels. When the internet is out and I can't watch Netflix, I get out the....dunh dunh dunh...Blu Rays! Whodda thought?

It was bad enough to not update Encore but at least we could still create what we and our clients need. Just because you don't think that's the way the world is going doesn't make it true. Hard copy will ALWAYS be needed. You want to make a business tanking decision? Keep making decisions for us instead of listening to us. God..

Inspiring
May 23, 2019

How long would you expect Adobe to make Encore available?  There are other programs that can create DVD's and Blu-ray's?

Inspiring
May 23, 2019

Well since they promised it with our subscription when we renewed, until our subscription ends

rayek.elfin
Legend
May 22, 2019

Humble Bundle is doing a deal: get Sony Vegas DVD architect for 30 or so quid. Also includes Vegas Pro 15, Soundforge, Hitfilm, and a number of other video related products. Plus your money helps a charity.

Won't break the bank, and DVD Architect is a good replacement for Encore.

Humble Software REBundle: VEGAS Pro Even More Creative Freedom (pay what you want and help charity) 

Here is the DVD Architect product page:

https://www.vegascreativesoftware.com/us/dvd-architect/#productMenu