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Question

Intermittent failing of mask tracking in Premiere

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Hello world

I'm halfway through grading a project and I'm need to use an track a lot of masks in Lumetri to fix the shots.

First half worked fine - around 50 shots no problem - copying and pasting a Lumetri effect with mask from clip to clip and adjusting and tracking.

Today , either the tracker is greyed out, or I can't adjust the mask, or the tracker launches but makes no progress.

I'm really, really stuck without this, so I'd appreciate any bright ideas from out there. Hope you're all having a better day than I am!

Premiere 24.00 (Build 58)

2019 Retina iMac / 8 x 3.6 i9 / Radeon Pro Vega 48 8GB

1080p25 timeline

Yesterday - 4k p25 footage from Sony Venice MXF AVC

Today - 4k p25 footage from A7S3 MP4 H264

Media on 1200 MB/s SSD via TB

I've tried restarting, trashing prefs, working on bare clips all to no avail...

H E L P!

James

Ann Bens

Community Expert

I would mask on opacity instead of Lumetri.

Duplicate clip, superimpose, mask and set Lumetri.

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Peru Bob

Community Expert

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

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R

RichGSA

Participating Frequently

If that doesnt work throw the computer out the window.

But in 2024 this issue still exists, nothing over the years will prevent the lottery that is premiere pro mask tracking.

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C

Carlos Ziade

Community Expert

backup, save another version of your project..

try to reset the preferences

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HobsonCurtisAuthor

Participant

Hey Carlos

Thanks for taking the time - tried your suggestion, but it doesn't seem to have made a difference.

It happens more with the A7 footage, but still happens with the Venice footage a little.

It happens less with the proxies, but still happens.

I wonder whether my iMac is getting a bit old for this...

Cheers!

James

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