iphone XS video only imports audio to premier pro cc

Forum|Forum|7 years ago
November 12, 2018
2 replies
866 views

I have just purchased the iphone xs to use the video and on importing into premier pro cc [latest version. it only imports the audio?

There seem lots of questions for other iphones on this subject, but none on the new XS issue.

Can someone help with this please - the time you wast on not doing the very thing you start out to do, is so annoying!

Chris

This topic has been closed for replies.

T

Trent Happel

Participating Frequently

Does the Events panel list any information for the file? Window menu > Events. In many cases that we do not support the QuickTime video codec, it will be listed in the Events panel.

E

excited_Genie16B8

Legend

Step 2B below will solve this for you.

Unofficial Premiere Pro Troubleshooting Guide

troyh4673991

Participant

Gee so helpful. It literally says don't record media with your iphone.

E

excited_Genie16B8

Legend

And it works perfectly.

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