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Participant
November 12, 2018
Question

iphone XS video only imports audio to premier pro cc

  • November 12, 2018
  • 2 replies
  • 866 views

I have just purchased the iphone xs to use the video and on importing into premier pro cc [latest version.  it only imports the audio?

There seem lots of questions for other iphones on this subject, but none on the new XS issue.

Can someone help with this please - the time you wast on not doing the very thing you start out to do, is so annoying!

Chris

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2 replies

Participating Frequently
December 14, 2018

Does the Events panel list any information for the file? Window menu > Events. In many cases that we do not support the QuickTime video codec, it will be listed in the Events panel.

Legend
November 12, 2018

Step 2B below will solve this for you.

Unofficial Premiere Pro Troubleshooting Guide

troyh4673991
Participant
December 14, 2018

Gee so helpful. It literally says don't record media with your iphone.

Legend
December 14, 2018

And it works perfectly.