Issue with a finished project of almost 36 minutes and am having issues with encoding, PP CS4
Hello,
I'm having an issue with Premiere Pro CS4, it did fine on a smaller project I did on the fly one evening when a huge thunderstorm (unusual where I live blew through and knocked my power (and others on my street) out. It was largely dark imaged with occasional lighning and thunder and basic graphics, rand for just over 9 nuinutes long, Premiere did fine with the editing but also with the rednering /endocing and it went straight to YouTube, no problem, but took time to process all that and upload.
Now, I have a much longer video, just short of 36 minutes long and used the same settings for it as it was to upload into YT as well as I made a custom preset for it.
Anyway, This clip was shot during the day one weekend so lots of details etc. Camera is the Canon Vixia HF-R500 that is AVCHD as the file source used, not MP4, the other choice (both videos started off as AVCHD clips).
This video clip was a little more advanced than the other in that I had music, sped up some clips from 100 to 250%, titles, simple cut in/cut out, same font/color as the previous video, nothing fancy, all cut type edits, again, not very fancy stuff here.
Well, this video clip has had to be editied I think 4 times, rebuilding it from the beginning twice in the process, once was the clips detatched to other clips when expanding/shrinking the timeline for some reason, necessitating a complete rebuild, then the lightning storm hit, knocked out the power and lost all that footage as it never got saved. 😞
So here is the rebuilt footage and now it's finished and I go to export, after hitting the in point and the outpoint, then export to AME and hit que to begin the rendering/encoding process. All looks great goes through the entire projects, shows the full length of the video but when I play it natively on the computer, it usually begins to play fine and about 13 sec's into it, the image freezes, audio lingers about 3 or 4 words before it stops and when that happens, the status button on the play line of Windows Movie, which had been moving as it should when playing correctly, suddenly shoots to the end of the clip and stops.
At one point, I got a major improvement, it will play fine well into the clip before the same thing, but I can move the pointer in Quicktime to get audio, but locked/frozen video so went on and tried to uploadd it to YT and it uploaded (again, takes forever at 1Mbps upload), then began to process when it then rejected the project as incorrect format, not supported.
Meantime, I look at the logs and AME can't indentify the issue causing the problem by saing unknown error when it does crop up, but other times, the encoding was "successful" but yet, I can't play the entire length.
So here is a copy and paste of part of the logs captured by AME and yes, note the different frame rates when the footage itself is 1080P/30, though the meta data shoes 29.97 (30) frames for the footage I'm working in.
10/12/2019 10:57:50 PM : Queue Started
- Source File: C:\Users\Owner\AppData\Local\Temp\partial deep kitchen cleaning_13.prproj
- Output File: F:\a partial kitchen deep cleaning_1.mp4
- Preset Used: 1080P youtube settings
- Video: NTSC, 1920x1080, 60 [fps], Progressive
- Audio: AAC, 320 [kbps], 48 kHz, Stereo
- Bitrate: CBR, 32.00 [Mbps]
- Encoding Time: 04:13:13
10/13/2019 3:11:32 AM : File Successfully Encoded
10/13/2019 3:11:32 AM : Queue Stopped
10/9/2019 6:39:51 AM : Queue Started
- Source File: C:\Users\Owner\AppData\Local\Temp\partial deep kitchen cleaning_12.prproj
- Output File: F:\Sequence 01.mp4
- Preset Used: Custom
- Video: NTSC, 1920x1080, 29.97 [fps], Progressive
- Audio: AAC, 320 [kbps], 48 kHz, Stereo
- Bitrate: CBR, 32.00 [Mbps]
- Encoding Time: 03:49:41
10/9/2019 10:30:03 AM : File Successfully Encoded
10/9/2019 10:30:03 AM : Queue Stopped
10/8/2019 6:43:14 PM : Queue Started
- Source File: C:\Users\Owner\AppData\Local\Temp\partial deep kitchen cleaning_9.prproj
- Output File: F:\Sequence 01_4.mp4
- Preset Used: Copy of 1080P youtube settings
- Video: NTSC, 1920x1080, 30 [fps], Progressive
- Audio: AAC, 320 [kbps], 48 kHz, Stereo
- Bitrate: CBR, 32.00 [Mbps]
- Encoding Time: 00:41:24
10/8/2019 7:25:04 PM : Encoding Failed
-------------------------------------
The Operation was interrupted by user
-------------------------------------
10/8/2019 7:25:04 PM : Queue Stopped
10/6/2019 9:27:02 PM : Queue Started
- Source File: C:\Users\Owner\AppData\Local\Temp\partial deep kitchen cleaning_1.prproj
- Output File: F:\Sequence 01.mp4
- Preset Used: Custom
- Video: NTSC, 1920x1080, 60 [fps], Progressive
- Audio: AAC, 320 [kbps], 48 kHz, Stereo
- Bitrate: CBR, 32.00 [Mbps]
- Encoding Time: 00:00:36
10/6/2019 9:28:04 PM : Encoding Failed
-----------------------------------------
Error compiling movie.
Unknown error.
-----------------------------------------
10/6/2019 9:28:04 PM : Queue Stopped
The PC setup in question is a Dell Optiplex 9020 with a Core i5 processor (4570) running 16GB of memory, Adobe CS4 Master Suite and utilizing Premiere Pro only here for this project. Graphics card is the Invidia Gegorce 610GT that I brought over from my old PC as I was retiring it, and it can go half height to fit the small form factor Optiplex, running Win 10 Pro under Win 7 compability and is stored on an SSD drive along with other programs and the OS. The scratch Disk and files where the finished project is stored after encoding is a standard HDD of 500GB.
Other than a reinstall of PP CS4, any other suggestions?
BTW, where the image stops on playback is in the middle of a longer bit of clip at the beginning, not at an edit.
Thanks, sorry for being long winded!
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