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Nis2345
Participant
August 18, 2023
Answered

Issue with Import SDK after a recent Premiere Pro version update

  • August 18, 2023
  • 1 reply
  • 314 views

Hi,

We have developed an import plugin for Premiere Pro using the C++ SDK. This was working fine until a recent update of Premiere Pro (not sure which one, but one from 2023). When I try to import a file now, I get an "the frame is not in module" error. Did something change?

Thank you.

This topic has been closed for replies.
Correct answer Bruce Bullis

Are you saying newHandle() returns junk, 100% of the time?!

We've not seen anything like that...

If that's the case, we would definitely like your importer, example media, and step-by-step instructions that reliably reproduce the problem, as previously mentioned.

1 reply

Bruce Bullis
Community Manager
Bruce BullisCommunity Manager
Community Manager
August 18, 2023

Nothing about the API has changed. 
What is the actual text of the error message you receive? The phrase "the frame is not in module" does not occur in our codebase.
What is the latest version of PPro in which your Importer works correctly?
What is first version of PPro in which you can reproduce the problem?
Can you provide your importer, example media, and step-by-step instructions that reliably reproduce the problem? [Let me know if you'd like private upload space]

N
Nis2345Author
Participant
August 21, 2023

Hi Bruce,

This error message "the frame is not in module" came from our internal code, but I figured out what the issue was. Previously this stdParms->piSuites->memFuncs->newHandle(int) would return NULL, but now it returns junk and this was causing an issue in our code. I cannot say which the last version was where NULL was being returned, beacause I have only tested v23.5.0 and v23.6 this year and both versions had this modification.

Bruce Bullis
Community Manager
Bruce BullisCommunity ManagerCorrect answer
Community Manager
August 21, 2023

Are you saying newHandle() returns junk, 100% of the time?!

We've not seen anything like that...

If that's the case, we would definitely like your importer, example media, and step-by-step instructions that reliably reproduce the problem, as previously mentioned.

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