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Participating Frequently
June 24, 2019
Answered

Issues with Importing Bluejeans recordings

  • June 24, 2019
  • 1 reply
  • 227 views

I've imported a video into Premier Pro that was downloaded from Bluejeans and the color is all distorted once I start editing. It's not appearing distorted in BlueJeans or if I play the raw video in WIndows Media Player, etc. The color goes from normal to reds and greens. Any ideas on how to correct or fix this?

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Correct answer Ann Bens

As in green and purple?

Green or purple streaks appear in the Source and Program monitors

1 reply

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
June 24, 2019
Participating Frequently
July 23, 2019

Full image was green or purple. Upon further looking, there were video card drivers that needed updating.