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Participating Frequently
April 10, 2023
Answered

Issues with Premiere 23.5 on M2 Ultra Studio

  • April 10, 2023
  • 86 replies
  • 21994 views

I have been using premiere for over 15 years now. I have never experinanced such a buggy version. Ever since I got the MAC STUDIO M2 Ultra, Premiere has been nothing short of a nightmare. From issues of editing with two monitors, two video not being played on the timeline. Massive lagging. Not able to render anything. Someone FIX this version. Come out with an update already. 

This topic has been closed for replies.
Correct answer paulfilm_ltd

Just in case anyone has the same issue I was having, found out the root cause was the Sony Catalyst Prepare plugin which was the cause of all my woes. After removing the plugin, Premiere is behaving normally. Shout out to Kyle P. for helping me isolate the issue.

86 replies

Participant
October 18, 2023

im having an issues running premiere pro in my system. im using mac book air m2. 

Inspiring
October 12, 2023

Will 24.0 help? 

Participant
October 12, 2023

lhad massive issues with timeline scrolling. lag reduced by downgrading to version 23.5. mac studio m1 max. 

Participating Frequently
September 27, 2023

Any word on if this issue has been adressed in either Ventura 13.6, or in Sonoma 14.0? I'm nervous to upgrade to either one. Currently running triple monitors and with spaces separate on all displays, my workflow is a mess.

Community Manager
September 21, 2023

@aswinv80338389 

This issue has turned out to be complex to solve.

 

What we know: Premiere Pro has no knowledge of, and doesn't do anything differently whether or not "Displays have separate Spaces" is enabled. This setting changes how MacOS behaves with respect to multiple displays. There appears to be a conflict with how Premiere Pro sends video frames to MacOS and how MacOS determines display dirty regions when "Displays have separate Spaces" is unselected. The current theory is that MacOS does is not detecting that the display needs to be updated despite Premiere Pro sending a frame - and thus the new frames are never shown on the screen.

 

We are working closely with engineers at Apple to find a solution - either in the OS or in the application.

 

As soon as I have anything concrete to share around when this will be resolved, I will do so in this thread. 

aswinv80338389
Participant
September 21, 2023

Hi, when can we expect an update that solves this problem. I know, the workaround to checkmark the Item "Displays have seperate spaces", solves the problem, but is just a workarond. I don't want to work with this checkmark on. So when will this problem be solved? Thank You!

Kevin J. Monahan Jr.
Community Manager
Community Manager
September 19, 2023

Hi @Remote Index,

You, or anyone in the community, can provide direct feedback to the documentation team. At the bottom of each Helpx page is a widget where you can provide feedback. It says, "Was this page helpful?"

 

 

If you have a complaint, click "Not Really." You can provide feedback there. I've been told by my manager that community members should provide feedback to the documentation team in this manner. I hope that's OK.

 

Sorry about the documentation issues.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Remote Index
September 19, 2023

Kevin - you will note that 3 months later, this documentation is still incorrect and has not been updated.

 

If Adobe can't maintain such basic documentation and if it can't update incorrect information when it is pointed out and itemized, how can users trust Adobe to get anything right about the software?

 

This is basic stuff.

 

@Kevin-Monahan 

Warren Heaton
Community Expert
Community Expert
September 13, 2023

@Neal3216402676k2 

 

Sorry to hear that you are also having an issue.

 

You might want to start a new, separate thread to get troubleshooting suggestions for your 14-inch M1 MacBook Pro with an external monitor.

 

While you could try the solution proposed above (Displays Have Separate Spaces), this is specifically for a know issue with the Mac Studio M2 Ultra with two displays.

Participant
September 8, 2023

Anyone else still experiencing this issue? I am only using one monitor so @Kyle Plumadore solution doesn't apply to me. I tried a solution from another thread which suggested mirroring the display and opening with rosetta. This worked for a bit but then the preformance slowed down again.

 

m1 14 inch macbook pro connected to apple studio display.