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Participating Frequently
April 10, 2023
Answered

Issues with Premiere 23.5 on M2 Ultra Studio

  • April 10, 2023
  • 86 replies
  • 22064 views

I have been using premiere for over 15 years now. I have never experinanced such a buggy version. Ever since I got the MAC STUDIO M2 Ultra, Premiere has been nothing short of a nightmare. From issues of editing with two monitors, two video not being played on the timeline. Massive lagging. Not able to render anything. Someone FIX this version. Come out with an update already. 

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Correct answer paulfilm_ltd

Just in case anyone has the same issue I was having, found out the root cause was the Sony Catalyst Prepare plugin which was the cause of all my woes. After removing the plugin, Premiere is behaving normally. Shout out to Kyle P. for helping me isolate the issue.

86 replies

Community Manager
July 21, 2023

If anyone is willing to provide a project + media that reproduces, it would greatly help our investigation into the reported performance problems on the M2 Studio Ultra. 

I can provide an upload location - feel free to DM me, or email me plumador@adobe.com 

 

Inspiring
July 21, 2023

Is it just like this: premiere Pro is just not working properly on studio m2 ultra macs? 

I had problems on my macbookpro m2, and thought: it's the ram (only 32, and after a while prp eats that away like nothing)  Today I got the mac studio ultra with 128gb of ram, and the performance is even worse!! No more ram eating, as there is enough, but the same cpu overkill as with the mbp: the cpu is allways way over a 100%, rather over 500! How can that be? 

 

The timeline is so sluggish  you sometimes have to wait for 5 seconds until it reacts. And 2 layers of 4k (xavc-i) are way to much to handle (from a ssd raid).

Yes, as others have noticed:  the bad performance is getting worse when you connect more monitors.

 

That is with PrP 23.5, but I have tried it on 23.4 too, same thing as far as I can tell.

 

And, of course: killed all the media cache etc  and imported the project into a new one. 

 

Are there any conclusions adobe has made recently? Will there be an update soon? Are there any known workarounds for the time being?

Participating Frequently
July 21, 2023

Premiere has definitly ruined the Studio Ultra experinace. I hoenstly thought it'd be smooth sailing. 

Inspiring
July 21, 2023

You can try, as you can open a 23.5 project in a 23.4 version of PrP.

Participating Frequently
July 21, 2023

I wonder if going to 23.4 might fix this issue...

Inspiring
July 21, 2023

Hi, very same issues here. 

 

I should have known better but i just got the studio ultra m2 with 128gb of ram. And I am having similar problems (very slow reaction time and it feels like as if the sluggines is getting worse when you connect more monitors.)

The CPU is allways way over 100%, rather at 500-700%. And 2 layers of 4k (xavc-i) are way to much to handle (from a ssd raid).

PrP 23.5 and I have tried it on 23.4 too, same thing as far as I can tell.

 

 

Are there any conclusions adobe has made recently? Will there be an update soon? Are there any known workarounds for the time being?