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Question

issuse with 4k and 1080p playing

Forum|Forum|3 years ago
March 24, 2023
3 replies
1376 views

Hi all so i am brand new to Premiere Pro and i am terrible with computers. so lets dig in am having trouble playing 4k video on my windows computer i have just upgraded the graphice card and still no joy i video the footige of a building it 2 minitus 30 secends long taken with a sony a1 4k quailty (mp4) size of data is 3.12gb

its 50fps. now the issuse, it play but well glitchy then gose like still pictures through the frams. so i down graded the video to 1080p 30fps looks terrible and still well glitchy any idears please how i can reslove this issuse many thanks regards simon sorry about the spelling misstake

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Peru Bob

Community Expert

You may want to try proxies, as suggested by Ishan Y :

https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html

simong45958028Author

Participating Frequently

sure i will give it a go thanks both

Peru Bob

Community Expert

Also, what are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

Make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

simong45958028Author

Participating Frequently

Thanks Bob how do i find out what driver the NVIDIA is running ant tips, here is the c,d drive and spec its killing me lol i really do apprecate the support

c,d_drice_and_spec.docx

Peru Bob

Community Expert

If those drives are HDD and not SSD, that could also contribute to the problem.

Use this free utility to find more details of the hard drives and the graphics driver (Make sure to choose the free version):

https://www.ccleaner.com/speccy/download

Ishan Y

Inspiring

Hey Simon,

Welcome to the community. Sorry to hear you're experiencing this issue. Could you try marking in and out points and going to Sequence > Render In to Out and check if that renders the preview for you? Have you tried working with proxies? Please share your system specifications (OS, OS version, CPU, GPU, RAM). We're here to help.

Thanks,

Ishan

simong45958028Author

Participating Frequently

Hi Ishan so, spec is below. trying to upload video working on how to do it what other info would you like i do appreciate the help. are the specs good enough i guess

Spec.docx

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