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Bjorn5C97
Participant
March 8, 2021
Answered

Keyboard not working

  • March 8, 2021
  • 2 replies
  • 3453 views

I'm running adobe premiere 14.9. My keyboard has become totally ueless in the program. Even things like space bar to play video and the delete button to delete something from the timeline don't work. I'm running a fresh Windows 10 intallation from barely a month old.

 

 

    This topic has been closed for replies.
    Correct answer MyerPj

    The default keyboard shortcuts are located here:

    C:\Program Files\Adobe\Adobe Premiere Pro 2022\Keyboard Shortcuts\en

     

    Paste the below into File Explorer and it will take you to the Preferences folder

    %UserName%\Documents\Adobe\Premiere Pro\22.0

     

    Inside the folder above will be your profile folder, open that, and then "Win"

     

    Copy "Adobe Premiere Pro Defaults.kys" from the Program Files folder (above) into the Win folder.

    You should also copy that file a second time and rename it something like BjornKeys.kys

     

    Start PP and check the Keyboard shortcuts from the EDIT menu, select one of those two files if one is not already selected.

    2 replies

    MyerPj
    Community Expert
    MyerPjCommunity ExpertCorrect answer
    Community Expert
    March 10, 2021

    The default keyboard shortcuts are located here:

    C:\Program Files\Adobe\Adobe Premiere Pro 2022\Keyboard Shortcuts\en

     

    Paste the below into File Explorer and it will take you to the Preferences folder

    %UserName%\Documents\Adobe\Premiere Pro\22.0

     

    Inside the folder above will be your profile folder, open that, and then "Win"

     

    Copy "Adobe Premiere Pro Defaults.kys" from the Program Files folder (above) into the Win folder.

    You should also copy that file a second time and rename it something like BjornKeys.kys

     

    Start PP and check the Keyboard shortcuts from the EDIT menu, select one of those two files if one is not already selected.

    B
    Bjorn5C97Author
    Participant
    March 10, 2021

    Would you look at that, it worked! You are my hero!

     

    Can't wait to see what Adobe breaks next in future updates.

      Jeff Bugbee
      Community Expert
      Jeff BugbeeCommunity Expert
      Community Expert
      March 8, 2021

      Is the keyboard not responding at all in Premiere or not responding in other Windows applications?

       

      Are you certain Premiere has focus when you are pressing, say, spacebar?

      B
      Bjorn5C97Author
      Participant
      March 8, 2021

      Yes, it's working fine everywhere else, like this message I'm typing right now and all windows are highlighting in blue when I press spacebar or delete. Tried different keyboard, different usb ports. Drivers are up to date, firmwares are up to date. Even tried to open an old project. I also downgraded to 14.5 and all the way to 14.0. Same issue. 

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      March 8, 2021

      Be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
      Also, reboot your computer between steps even if you are not asked to...

      https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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