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Participant
February 8, 2023
Question

La fenêtre viewer devient noir lorsque j'utilise l'effet transformation sur un png

  • February 8, 2023
  • 1 reply
  • 226 views

Bonjour, j'ai importé un fichier .png sur ma timeline, lorsque je glisse l'effet transformation sur celui-ci et que je modifie l'échelle, la position et l'angle d'obturateur, ma fenêtre viewer devient noir, je n'ai plus le visuel de mon document à animer et ce même à l'export.

Merci !

Support : Adobe Premiere Pro 2023

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1 reply

Peru Bob
Community Expert
Community Expert
February 8, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.