Latest version of Premiere 2024 frozen every few minutes

Forum|Forum|2 years ago
November 14, 2023
2 replies
2552 views

Hello!
Premiere freezes every few minutes when I'm editing video. I can process things on the timeline, but playback doesn't play the timeline. the play icon remains frozen and I have to close and re-open the program again and again. then it works normally again for a few minutes. I use HP Z4 Workstation, 32GB RAM, NVIDIA graphics, GeForce Studio driver, version 546.01.

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Correct answer Dors336013326etm

Thanks for the experience! Since I updated Premiere to the very latest
version, I no longer have this problem.

G

Gerrit29834003ujgx

Participant

I have the same problem. When I create a new sequence with my excisting footage it seems to stay okay a bit longer. I also only have the problem while using a Multicam sequence. My other projects are working fine.

D

Dors336013326etmAuthorCorrect answer

Participant

Thanks for the experience! Since I updated Premiere to the very latest
version, I no longer have this problem.

G

Gerrit29834003ujgx

Participant

I removed premiere and did een fresh install. So it should be fixed. Moving through my time line it immediatly froze. So thats not it.

Kevin J. Monahan Jr.

Community Manager

Hi @Dors336013326etm,

I read about your problem. Have you tried pressing Shift at launch and resetting preferences/deleting media cache from the Reset Options dialog box? Have you tested with a new project? Let us know your observations.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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