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Participant
March 22, 2021
Question

LAUCHING APP

  • March 22, 2021
  • 1 reply
  • 142 views

Hello! I just installed pro to edit my videos, and after installing it, it said my screen resolution was below the minimum, so I fixed it, and now the app won't even load. I click the app multiple times, and nothing comes up. No matter what I do, it won't load, and I paid the $20, and I really want to use this editor software because the one I'm using now is giving me problems. Guess this one is too, and I haven't even had the chance to use it yet! lol

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1 reply

Kevin J. Monahan Jr.
Legend
March 23, 2021

Hey Faith,

How frustrating. Any warning dialog boxes or screenshots you can share with us?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio