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jamesl777
Participant
January 13, 2018
Question

LInk Media - File Import Failure

  • January 13, 2018
  • 6 replies
  • 4707 views

We moved assets from multiple hard drives to one hard drive to take on the road to work with the client.  PP 2018 (uninstalled and reinstalled with today) links most of the assets, but will not link .psd, .png, or .jpg files that appear to have been used in the Legacy Titler.  When manual linking is attempted, we get this error.

Any suggestions? !

    This topic has been closed for replies.

    6 replies

    Participant
    October 17, 2019

    The answer is to put your new graphic (.psd or whatever) file in the location and with the name that it shows is missing.  It will update all legacy graphics.  You just can't tell it to look somewhere else.  As stupid as this is, it works.  Adobe needs to fix the bug that won't allow us to tell it to look in another place.

    Participating Frequently
    January 3, 2019

    Well, here it is almost one year since the original post about this bug - and Adobe still hasn't fixed it. I just started using Premiere Pro CC from CS6 and twice I've had to go back to CS6 to get something done I couldn't do in CC! The first was to read .vob files from a DVD: CC correctly read two out of three DVDs; I had to use CS6 to read the one CC couldn't. The second, was to properly link a .psd file used on many of the titles which I imported into CC because CC failed to import the .psd file when I tried to use the link media function in CC. However, CC would import the .psd file using the normal import procedure so there was nothing wrong with the file itself. I'm asking myself why am I spending all this money on CC when I have to keep using legacy software to accomplish what I used to do? I wish Adobe would put as much priority on ensuring existing functionality works as they do the flashy, new stuff. This Adobe mentality is exactly why it took me so long to switch to CC - and I have numerous examples of that but I've wasted enough time already trying to simply get imported titles to work.

    Mitch W
    Community Manager
    Community Manager
    January 3, 2019

    You might try using the Replace Footage command instead of Link Media (Clip > Replace Footage). You may need to still tweak the title graphic, but this should get you past the offline media problem.

    Participating Frequently
    January 4, 2019

    That's a good suggestion Mitch. I'll try this procedure the next time I run into this situation which should be in a couple of months. For the problem I originally documented, I've already replaced all the legacy logos with a new .psd file so I can't try your suggestion now. Thanks for reviewing this thread Mitch.

    Participant
    June 26, 2018

    Thank you guys! I had this one file i could not remove, relink or whatever. Tried transparencymodes, colors, nothing worked. Could not even find the file in my project. Thanks for the legacy-titler hint. Just removed an old placeholder-titler and it worked.

    As to your problem: could you open the Project in an legacy premiere? Maybe then the relinking would stick trough the update. Or maybe prerender all titles, or at least title-backgrounds as png-sequence?

    Your annoyance is valid, this is a stupid bug.

    Participating Frequently
    May 19, 2018

    Legend
    May 20, 2018

    I don't have any good answer for you.

    Then why criticize alternative methods that will get the job done?  What's the point?

    Participant
    July 25, 2022

    The point is not been ironic when answering and not putting the fault on the editor as you did, or in another words, no been an idiot when answering. I am passing throght the same problem today and, even I could have done the edit with another strategy, this doesn't eliminate the situation that this strategy we used should have worked. Or, as jamesl777 said before, if that was a not allowed strategy, it should have been impossible to do.


    Participant
    April 8, 2018

    Did you ever figure this out??? I need a fix too!!

    Legend
    January 13, 2018

    I would recommend another approach.  Don't add photos to the title directly.  Add them as separate clips over the title.  (Or under, as appropriate.)

    jamesl777
    jamesl777Author
    Participant
    January 13, 2018

    Thanks for the answer, but that is not what I asked.  The deed has already been done by editors and we need to figure out how to import the assets.