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dwhillans
Participant
May 23, 2012
Answered

Loading ExporterQuicktimeHost.bundle

  • May 23, 2012
  • 9 replies
  • 62052 views

Hi,

I'm trying to load Premiere CS 5.5.2 and it is stuck on "Loading ExporterQuicktimeHost.bundle".

I have read through this document, which was recommended by Todd Kopriva, but it does not solve the problem. I only have AC3MovieImport and Perian installed in the Quicktime Library and when I temporarily remove these the problem still occurs. Nothing has changed with a firewall as far as I know.

However, the one thing that changed just before this problem started is that I was reorganizing media files for past projects, so I had to reconnect a lot of files that were offline. I'm not sure how this coud affect the start up of Premiere even when I an opening up without a specific project.

Thank you for your help.

This topic has been closed for replies.
Correct answer jdheiden

Hi All, I had a similar issue with getting Adobe Media Encoder to load. It kept stalling while trying to load plugin "ExporterQuicktimeHost.prm". What solved it for me was opening the Task Manager (Windows) and killing a process called "quicktimeShim.exe". This process has caused problems with Autodesk Maya as well, when exporting playblast files.

Quick and simple, hope that's a help for anyone else with this problem.

9 replies

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alexboiev
Participant
January 20, 2018

reset ACL password and reinstall didnt solve my problem. only way i found to fix it for me - right click Premiere - Show package content - Contents - Plug-ins AND delete exporterquicktimehost.bundle, also was deleted Importerquicktimehost.bundle for sure. and then Premiere starts fine.

why22studio
why22studio
Participant
March 10, 2017

As I was reading this thread, premiere finally broke through this same issue. It finally loaded. I just let it sit while I was reading and bam! It works! =) So this might be another solution, if you have the patience. Premiere took about 5-10m to finally load up passed this ExporterQuicktimeHost stall and open fine!  No emoji for relieved, so #relieved =D ...ok, I was hoping it would only go through this once, but looks like everytime I would have to wait.

Another update, now it works fine. I just let the program run until it works through the ExporterQuicktimeHost stall. And now after letting it just run it's course, it works fine. No more stalling! Just be patient through the waiting through the couple of stalls, and it works now, at least for me. =) Hope you have the same success!

J
jdheidenCorrect answer
Participant
October 22, 2014

Hi All, I had a similar issue with getting Adobe Media Encoder to load. It kept stalling while trying to load plugin "ExporterQuicktimeHost.prm". What solved it for me was opening the Task Manager (Windows) and killing a process called "quicktimeShim.exe". This process has caused problems with Autodesk Maya as well, when exporting playblast files.

Quick and simple, hope that's a help for anyone else with this problem.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    October 22, 2014

    Thanks for reporting on that solution, JD Heiden.

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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    PaperMill Studio
    Participant
    October 9, 2014

    I am just a bit reluctant to reply. I tried many of the above solutions. I removed the components as suggested, not helpful, so I put them back. I restarted again and both applications worked. Not really very scientific and really it shouldn't have helped. (I did restart holding down the Option Key but didn't get the 'Recovery HD' there are 4 bootable drives installed but I just picked my normal HD (terminal didn't know what I was talking about) For what it's worth.(CS6/10.75)

    A
    Anonymous
    September 13, 2013

    I had the problem with Premiere Elements 11. I used "find any file.app" to search for "QuickTimeHost.bundle" and it found both the exporter and importer. I deleted them both and PE ran.

    Good luck.

    J
    Jeremy Cooper
    Participant
    September 25, 2012

    Having tried repairing permissions etc I established that I could open Premiere Pro CS5.5 using the Root account. I then created a new admin user account - the application openened fine in that. I then switched back to my usual (admin) account and Premiere opened perfectly in that. Can't explain it, but it worked! Maybe coincidence as the problem has solved itself before.

    Dan@LiveWireFilms
    Dan@LiveWireFilms
    Known Participant
    August 31, 2012

    I have been having this issue periodically on CS5.5 and now on CS6, very frustrating. I would typically fix it by what bdaul said in #27, then I would replace the 2 QT.bundle files with the same named files from the Package Contents of the Media Encoder and that seemed to work SOMETIMES. But on CS6 the problem seemed impossible to fix. Then I found on another forum (can't remember which one) that a person said they repared their Mac HD disk permissions 3x and it worked. So I did it once, no go, then I did it 3 more consecutive times and restarted and that worked. I HOPE that is a more permanant solution! This really seems like an Adobe issue.

    Also, this whole issue started to happen with CS6 as soon as I installed the PPro & Encore Functional Content. Then I immediately had the loading issue and Encore would open but freeze with the lovely beachball. The Disk Permissions has fixed both issues.

    Good luck!

    Dan

    27" iMac (early 2010), Snow Leopard 10.6.8, CS6 Master Collection (via cloud subscription)

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    dwhillansAuthor
    Participant
    June 22, 2012

    Hi Everyone,

    I used "Solution 2" from this Adobe page and was successful.

    http://helpx.adobe.com/x-productkb/multi/startup-screen-hangs-premiere-after.html

    I originally had tried to do this about a month ago, but it looked like there were no plugins in the Library/Quicktime folder. This time when I checked though, there were several plugins.

    I moved all the plugins to a temporary folder on the desktop and restarted Premiere. It loaded no problem. I then started to place back some of the plugins one by one and restarted Premiere each time to see if the problem still existed.

    E
    Adobe Employee
    EricSanders_
    Adobe Employee
    June 23, 2012

    Thanks for the update, that's really good to know - can you tell us which Quicktime Component(s) you think might have been involved? Also perhaps if there were any clues in the Console that might point the finger at what was causing the Adobe QT32 Server grief?

    Thanks,

    -EricS

    A
    ArizonaVideo
    Participant
    June 26, 2012

    Eric -- Deleted four components, "AC3MovieImport" and "Flip4Mac WMV Advanced/Export/Import.components"  Corrected the Host.bundle launch problem -- PremierPro 5.5 back up & running. 

    Thanks for the explanation & fix!  A big help.

    Side note: Still have many editing codec compinents within QT folder, including some from Apple and DVCProHD, that I use dauly,  Checked out on a second MacPro.

    P
    PDVPro_com
    Participant
    June 13, 2012

    Same deal. Yesterday everything was fine. Today, totally stalled on the ExporterQuicktimeHost.

    Just got off the phone with Adobe support and they told me to call Apple as it is a permissions problem. That's all he could tell me even though I haven't installed anything or changed my system or updates anything.

    We opened my system to the "root" user and the application opened just fine. Very annoying.

    W
    Whishaw911
    Participating Frequently
    June 13, 2012

    OK. I took all the media referenced in the project and moved it to a new folder so it would go offline. I reconnected to the files after deleting an odd file named "LOGICAL VOLUME IDENTIFIER.m4v" and the project loaded finally. Strange.

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