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Participating Frequently
August 17, 2021
Question

LogIn Failing - Can't Open Premiere Pro

  • August 17, 2021
  • 1 reply
  • 969 views

Every time I try to open Premiere, I get asked to log in again. When I do that, sometimes I get a message saying premiere failed and other times it opens my project but just asks if I want to save before I close it so I can't do any work! Even if I keep logging in I keep getting the same message -- clearly my login works because I used it to log into this community. 

 

Any advice??? 

 

Thank you!!! 

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Community Manager
August 17, 2021

Hi mollyb58010404!

Sorry to hear that. Which OS do you have? Are you getting this issue with a particular project?

 

Let us know.

Thanks.

Kartika 

Participating Frequently
August 19, 2021

I just updated my computer to Mojave OS 10.14.6 

 

I realize it is the first time I am opening premiere since I updated. 

nishu_kush
Legend
August 20, 2021

Were you able to login and open Premiere Pro fine?

Let us know.

 

Thanks,

Nishu