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Inspiring
Feb 1, 2018 5:59 PM UTC
Question

Lumetri Color Glitching Bug

Is anyone else able to replicate this issue? Does it happen on a Mac, or with non Nvidia graphics cards?

Running Lumetri Color with any value of "Whites" or "Blacks" other than the default 0 in the Basic Correction section causes garbled garbage white lines on the far right of the screen. I'm having this happen with footage that's 4676 x 2338, but I'm pretty sure that's not the only resolution affected.

Steps to reproduce this bug:

  • Create a sequence in Premiere that has these Sequence Settings: 4676 x 2338, Square Pixels (1.0), No Fields (Progressive Scan)
  • Create an adjustment layer that matches the sequence size and place it on the timeline
  • Add Lumetri Color and change "Whites" or "Blacks" in the Basic Correction section to anything that's not 0
  • Place any piece of footage underneath, and make sure that it's big enough to fill up the entire frame (the bug will happen on native 4676 x 2338 footage, as well as anything you scale up to fill the frame)
  • Notice the glitching white pixels on the right-hand side of the screen

This glitching shows up in the final product, if you encode at the same frame size (4676 x 2338), so you can see the bug in action here:

Lumetri Bug - YouTube

I'm running

  • Windows 10
  • GTX 1080 with up to date drivers (also affects older driver version 388.13)
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45 replies

Participant
Jul 9, 2020 3:15 PM UTC

I am on this too. Mine is too worse.

This happening when I enable the CUDA. On software, it works fine with red bar.. how come?

any solution to this? please help!

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R Neil Haugen
Legend
Jul 9, 2020 4:51 PM UTC

As per maybe 100 posts or more over the last week, the Nvidia drivers are wonky. Roll back to at least 445.x if not 442.x.

 

In the Nvidia driver installer ... use the clean install and studio driver options.

 

Neil

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Everyone's mileage always varies ...
Ann Bens
Community Expert
Community Expert
Jul 9, 2020 5:11 PM UTC

Niel: only the 442 is a studio driver. 446 and 445 are game drivers.

Clean install is an option found under Custom installation for all drivers.

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Participant
Jul 8, 2020 1:31 PM UTC

Hello, I've got same glitches. There are "artefacts" since I've updated to Adobe Premiere Pro CC 14.3
My specs:

  • Premiere Pro CC 14.3
  • Nvidia Geforce GTX 1080Ti OC 11G, latest drivers.


Adobe support hasn't a solution for me so far. So I've tried different things.
I've recognized that the glitches are in connection with the lumetri color, so I tried to deactivate several things.

And the glitches are caused by the colorwheels in lumetri color.

So Adobe: It'll be nice to fix this problem. I can't change the lumetrie color colorwheels in every single project I've made with Premiere.

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Ann Bens
Community Expert
Community Expert
Jul 8, 2020 1:36 PM UTC

If you read the forum, its all over the place.

Issue with latest nvidia driver 451.

Solution is to roll back to drivern 446 or 442.

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Participant
Jul 4, 2020 9:29 AM UTC

I have this bloody problem as well, mine is going crazy like hell. BUT strangely, i don't know if it is okay to say third party plugin name, once i've installed RG Magic bullet suite, problem is gone forever! i've tried every single damn thing, i formatted my pc, i changed my ssd, i was really thinking even changing my graphic card. can't say that this fix is going to work on every pc but at least solved mine! worth to try

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R Neil Haugen
Legend
Jul 4, 2020 4:54 PM UTC

Currently, there is a problem with Nvidia drivers as noted in over 50 threads here over the last few days. This problem occurs with those drivers across other apps like AfterEffects and Resolve. While some Nvidia GPU users can go back to the 445.x drivers some have to go clear back to something like 442.19.

 

Also ... frequently it's necessary to do a 'clean install' from the Nvidia installation panel, and use the Studio drivers.

 

Neil

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Everyone's mileage always varies ...
Participant
Jul 6, 2020 7:40 AM UTC

Thanks Neil, it (kind of) solve my problem. I downgraded to 442.19.
Using Nvidia Geforce 1050 ti Max-Q

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SHAKTHEGURU
Participant
Jul 3, 2020 9:32 PM UTC

Hello there, I have the same issue on Windows 10 system after updating CC 2020 and  NVIDIA P4000. My solution to the problem is I deleted all the Lumetri I have applied and reapply them and it's all working fine. I don't know if this would be of any help but mine is fine.

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Participant
Apr 19, 2020 11:16 PM UTC

I realize this post is old, but apparently still relevant. I am getting completely unusable renders/previews when using lumetri presets. Unsure how long this has been an issue as I am only trying LUTs my first time in several months.

 

 

Adobe Premiere Pro v14.1.0 build 116

 

Windows 10 Pro v2004 build 19608.1000

DirectX 12

nVidia driver v27.21.14.5012 dated 1/3/2020

Downloaded the latest available v445.87 dated 4/15/2020

 

nVidia GeForce GTX 970 4GB

Intel i7-5820k

Samsung 960 Pro NVMe 1TB

32GB system memory

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alybo
Participant
May 14, 2020 9:55 AM UTC

I have the same problem

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R Neil Haugen
Legend
May 14, 2020 6:24 PM UTC

No way to help unless you give the version of Premiere you're using, the media involved, and your graphics card and driver.

 

Neil

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Everyone's mileage always varies ...
Participant
Nov 6, 2018 2:37 PM UTC

Wes, if this helps.

Windows 10 - 1803

PremiereCC - v13.0.1 (Build13)

Nvidia GTX1070 - v416.34 (10/11/2018)

The exact same issue, a white glitch on the right edge when either whites or blacks are modified.

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Wes Howell
Adobe Employee
Adobe Employee
Nov 6, 2018 2:39 PM UTC

We've isolated the issue internally.   Sorry for any inconvenience here.

Looking forward to getting the fix out to users soon.  

Wes

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ColbyFulton
Known Participant
Jan 14, 2019 11:23 PM UTC

Thanks Wes yeah just experienced this today with my first color correction of the year. Weird stuff. Should I upgrade to Mojave? I'm still on Sierra, 10.12.6

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Wes Howell
Adobe Employee
Adobe Employee
Oct 2, 2018 7:35 PM UTC

Thanks for all of your help with this one.  I have reproduced this issue in house and will be working to expedite a bug fix for Premiere.

Wes

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R Neil Haugen
Legend
Oct 2, 2018 8:36 PM UTC

Thanks for popping in Wes!

Always nice to see someone from The Team "in here" ...

Neil

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Everyone's mileage always varies ...
westyw12083181
Participant
Aug 7, 2018 8:29 PM UTC

ADOBE!!!! You guys are literally the WORST! Why don't you test your app before releasing updates - You try to fix something that's not broke and don't test extensively before releasing?? Lumetri is messed up, and glitching all exports. You're literally wasting days of my life. Time to move away from your system. Do you really care about professionals?

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R Neil Haugen
Legend
Aug 8, 2018 3:09 AM UTC

Apparently you want to rant (understandable, we all want to do that at times) but don't want to actually fix this. There's most likely a settings od driver issue which with a bit of information from you we, your peers here, might well sort.

But as you've provided no information, and none of us are omniscient, well ... I can't help.

Would like to, of course. Your choice.

Neil

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Everyone's mileage always varies ...
westyw12083181
Participant
Aug 8, 2018 8:06 PM UTC

Hi Neil,

Thanks for your reply. Yes, I ranted above and perhaps that wasn't the best way to handle the frustration that comes with using Premier professionally for over 7 years. Dealing with constant program crashes, errors and issues has been a real strain and this was the straw that broke the camels back. There just ALWAYS seems to be bugs that need fixing that, should adequate beta testing been done, could have been fixed and avoided. Apologies... I digress... back to the problem at hand...

This artifacting pixel problem is happening on random clips with 1 or 2 lumetri effects on it. Particularly seems to be isolated to secondaries adjustments (for a specific color in the frame), but also it's not limited to just that. There really is no rhyme or reason for why Premier is creating this glitch.  It happens on H/264 exports as well as ProRes422 and ProRes422(HQ).

Tried Solutions: No solution yet

  1. adjusting the parameters of the effect (which should not have to change desired imputs to avoid problem)
  2. Delete and re-rendered
  3. Metal and Open CL - No effect

System Running on:

This footage is 6K and 5K R3D from RED Dragon and RED Scarlet Cameras.

Thanks for your help and looking forward to finding a solution!

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blackroof
Participating Frequently
Jul 27, 2018 4:23 PM UTC

i'm having this problem too :/

when I change "Whites" and "Blacks" that's not 0.

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R Neil Haugen
Legend
Jul 27, 2018 5:38 PM UTC

Which version of PrPro are you using ... is it 12.1.2 as shown in the Help/About dialog?

Neil

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Everyone's mileage always varies ...
blackroof
Participating Frequently
Jul 27, 2018 6:07 PM UTC

Neil, I'm using the version 12.1.2

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Legend
Apr 24, 2018 7:32 PM UTC

Try a sequence where the dimensions are evenly divisible by 8.

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