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Tin228776294270
Participant
January 28, 2022
Question

MAC OS Monterey - Premier don't Open

  • January 28, 2022
  • 2 replies
  • 502 views

I will update Mac os Monterey 12.2 and i don't open project Premier. Please help me. 

Thanks

This topic has been closed for replies.

2 replies

Kevin J. Monahan Jr.
Legend
January 28, 2022

Hi Tin,

Sorry. Please show us a screenshot of your splash screen to see the component hanging up on you. That would help immensely!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Tin228776294270
Participant
January 29, 2022

Hi Kevin

Thank you for reply me, 

You can see my reply for Karrtika to understand more about my problem. 

Please help me.

Thank you!

 

Kartika Rawat
Community Manager
Community Manager
January 28, 2022

Hi Tin228776294270!

 

We’re sorry about this. Can you let us know more about what’s happening? Are there any specific error codes or messages? Let us know, we’re here to help!

 

Thanks. ^Kartika

Tin228776294270
Participant
January 29, 2022

Hi Karrtika!

Thank you for reply me. 

I record my sreen, you can see it.

When i  open Premier it jusst loads and doesn't have any message or error codes. 

I also attached a screenshot of my laptop configuration 
Please Help me, I have a project and I need Premium to finish it early next week
Thank you