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Peter26129955n7kr
Participating Frequently
Nov 21, 2024 3:04 PM UTC
Question

Mac OS Sequia M1 Playback stopps working

Some Data beforhand:

 

Mac OS 15.1.1 (24B91)

Apple M1 Pro 2021 32GB RAM
Premier Pro 25.0.0 (Build 61)

Whenever I start my project, everything works smooth. But after a couple of seconds, the playback does not work anymore? What do I mean by the playback does not work anymore? See Video attached:


https://www.loom.com/share/0833b8d1d5f34d529ac63ba0f343a10f

If there is additional Info needet to help me, let me know!

Best

Peter

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    8 replies

    Peter26129955n7krAuthor
    Participating Frequently
    Dec 3, 2024 3:14 PM UTC

    Just in case anyone cares: I went back to Version 24 and everything worked fine.

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      Peter26129955n7krAuthor
      Participating Frequently
      Nov 26, 2024 10:33 AM UTC

      @Rach McIntire @jamieclarke unfortunately, opening another project did not help. The problem still occured.

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      Peter26129955n7krAuthor
      Participating Frequently
      Nov 23, 2024 12:42 PM UTC

      Hey I just opened a new Project, importet only one audio File (a m4a) and made Subs out of it and it happens again. Playback does not work at a sudden time.

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      Community Manager
      Rach McIntireCommunity Manager
      Community Manager
      Nov 22, 2024 5:21 PM UTC

      Hi @Peter26129955n7kr,

      I'm sorry that didn't work.  Does this only happen in this one project?  I'm curious if you create a new project if it happens there as well.

      Did this begin since the the 25 update or was it working fine in 25 and then started acting up?

      I hope we can help you shortly. Sorry for the pain points.

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      Peter26129955n7krAuthor
      Participating Frequently
      Nov 22, 2024 3:36 PM UTC

      Hey @jamieclarke tried both, did not help. Would it help if I sent the project file here or is there anything from a console I can copy?

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      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      Nov 21, 2024 5:37 PM UTC

      Hi @Peter26129955n7kr - Can you navigate to the Effects panel and click the hamburger menu then select manage video effects and disable all.  or try holding down "Shift" while launching Premiere and select the option "disable third party plugins (One time only)

      Let us know if that helps.

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      Peter26129955n7krAuthor
      Participating Frequently
      Nov 21, 2024 5:05 PM UTC

      Hey @jamieclarke 

      Thanks for you fast reply. To answer your Questions:

      1. It is set to No Input.

       

      2. Yes. I do have one Plugin Installed, that is called Premiere Composer Starter Pack by Mr Horse.

      3. Unfortunately no, I tried a bunch of stuff but to me it happens on random situations.

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      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      Nov 21, 2024 3:09 PM UTC

      Hi @Peter26129955n7kr -  Thanks for submitting your bug report. We need a few more details to try to help with the issue. 

       

      Can you check your audio hardware settings and make sure Default Input is set to "No Input"

       

      Do you have any plugins installed?

       

      Do you notice any reproducible steps where this always happens or is it random?

      Sorry for the frustration.

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