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kayahacal
Participating Frequently
August 5, 2011
Question

Mac Os X LION - Premiere CS 5.5 Missing Project Presets

  • August 5, 2011
  • 8 replies
  • 28542 views

Hey

Even after uninstalling and using the creative cleaning suite tool and reinstalling premiere cs 5.5, most of the new presets such as DSLR, HDV and AVC presets are missing. I also deleted the preferences file from the hidden library folder (new finder window/go to folder:  ~/library) and re-started but no luck. Is this a MAc Lion specific problem you think ? Is there anyone who has encountered and knows how to solve this or maybe download presets files on adobe.com  ?

Thank you

    This topic has been closed for replies.

    8 replies

    P
    pooya_k
    Participant
    February 17, 2012

    Ok I think I have found the easiest solution to this. The problem seems to be that the adobe installer cannot create some of it's required files during the installation due to a permission problem. The solution proposed by "EpicMedia" (#16) above tries to solve this issue by giving write permissions to anyone which solve this problem but can create a lot of permission issues with your mac installation and is also very un-secure. An much better solution would be to run the installer as root (meaning as an administrator so it can have all required permissions). In order to do this you can follow the steps.

    1. uninstall Creative Suite. Run the cleaner tool just to be sure.
    2. insert the premiere (or CS) dvd or if downloaded open the disk image.
    3. Find the installer (titled "install"), right click (or ctrl + click) on the install icon and choose "Show Package Contents"
    4. Go to Contents > MacOS and you can find a file there named install
    5. Open a terminal window (you can type in "terminal" in Spotlight and a new window opens)
    6. type in "sudo " (don't forget to enter space in front of sudo)
    7. drag the install file from step 4 into the terminal window. The address to the install file will then be entered in front of your sudo command
    8. press enter, enter your account password (you need to have an account with admin privileges) and install as usual.

    Cheers

      A
      Anonymous
      February 17, 2012

      That is easier.

      I used the solution from EpicMedia.co.za and that worked.

      P
      Peroyomas
      Participant
      January 25, 2012

      Is possible to restore the permissions via terminal rather than the disk utility in order to avoid the "Insecure Startup Item disabled" messages without having to delete anything?

      E
      EpicMedia_co_za
      Participant
      January 26, 2012

      Good to hear you came right eventually, chemicalharlot.

      Peroyomas, I haven't encountered that message before with Disk Utility. If you're having trouble with it, you could always give this a try: http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

      A
      Anonymous
      February 5, 2012

      Please, Adobe, could we simply get an Adobe codec pack installer? These workarounds are a real inconvenience. I tried the reinstall and it didn't work. Now I'm going to alter folder permissions using terminal? This post is how old now? C'mon!

      A
      Anonymous
      October 17, 2011

      Im not sure if this is a issue for everybody .. but is it a bug or something to worry about?

      H
      hiphopsuperman
      Participant
      October 17, 2011

      Adobe knows about it. I dont know what causes it but the only solution is a full reinstall. Even then, many people seems to have the problem reoccur. That being said, its not the end of the world. Just create a sequence using the specs of your footage and you'll be fine.

      Nevertheless, check out this thread for some more info on mismatched sequences. Colin feels that this isnt a solution. I havnt had problems.

      : http://forums.adobe.com/thread/907934?tstart=0

      A
      Anonymous
      September 4, 2011

      I'm having the exact same problem since upgrading to Lion. The biggest issue is that it's affecting my ability to import .XML files - which totally breaks my PluralEyes workflow. I have tried all these uninstall, clean, reinstall steps above. Getting desperate. Might have to downgrade and do a clean Snow Leopard install. How insane is that!? Anyone have a better solution?

      K
      kayahacalAuthor
      Participating Frequently
      September 5, 2011

      in order to access the hidden library folder in mac os x lon :  http://osxdaily.com/2011/07/22/access-user-library-folder-in-os-x-lion/

      i deleted the adobe premiere pro cs5.5 prefs files, as well as a settings file with no luck, neither hdv, xdcam and dslr presets re-appeared.

      also, it is not possible to configure these things manually, i'm pretty positive about that as with the current settings you'll have limited access to everything besides hd. (only dvcpro hd is available on my machine, and there is no right codec to enable working with a user defined preset unless someone can correct me point me how.)

      i wonder if that is the case for premire cs5.0 as well on mac lion.

      ...

      K
      kayahacalAuthor
      Participating Frequently
      October 10, 2011

      One helpful video that I've come across that saves from waiting an update:

      It shows step by step appropriate preset settings for a custom made DLSR preset :

      http://www.youtube.com/watch?v=tf_wuveZoMo

      In my case I'm using the P2 1080 DVCPRO HD codec to render the previews.

      I can import footage from my Canon 7D and have a yellow bar. It does playback without problems.

      H
      hiphopsuperman
      Participant
      August 29, 2011

      The same has happened to me after my upgrade to Lion. I am not willing to do a complete reinstall, certainly if others are claiming that this wont bring the presets back. Now, I would like to know if having these presets is absolutely necessary. This is what I have been doing to circumvent the problem: When creating a new project I create a new preset that matches my footage (unless I am missing something, my preset matches DSLR footage exactly). Once my project has opened, I drag a clip from my 550d/t2i to the "new item" icon to create a new sequence that matches my footage perfectly. The clips playback well and the bar above the video is yellow.

      This may seem very nooby, but I don't understand why we have to select project settings at all when we create a new project if we can have several different sequences with different settings within a single project. Why cant we simply create a new project with no settings at all and then create sequences that match our video?

      I think I may not fully understand the difference between the project and sequence setting and would love some insight.

      K
      kayahacalAuthor
      Participating Frequently
      August 29, 2011

      hey,

      it's pretty difficult to create a new preset that exaclty matches Adobe's pre-written settings. Could you write yours down here so it should be somewhere to start for people who are experiencing this diffculty. It can be an urgent reference point. Also, if the bar is yellow it means that things are not quite there yet since yellow is above red but still needs some processing power to be played in realtime although a lot more than when the bar is completely red. Post down yours, and I'll start checking from there and re-post here.

      I guess the project settings apply for the first sequence and somehow for the general hang of the project. Everytime you create a sequence you get to choose basically anything you like for the preset to be. Be it for resolution, fps, or codec and rendering preferences. But it makes sense as you say, to create a project with just a name and its file locations on the hard drive (which is also a pain when you want projects and associated files to be in different hard drives) and have to deal with the sequences afterwards. Hope this helps. Question somehow confused me as well

      H
      hiphopsuperman
      Participant
      August 29, 2011

      In all honesty, it doesnt seem to matter what settings I use for the project as long as my sequence settings match. The yellow bar above the video was present even back when I used the DSLR preset. You need to have a pretty beefy system for that bar to turn green with .h264 footage.

      B
      Bengaldad
      Participant
      August 6, 2011

      I can't really offer you a suggestion for solving your problem, but I can tell you that I am running Premiere Pro CS5.5 under Lion on an Early 2008 Mac Pro 3.1  and I have all of the Preset that I should have including the DSLR Presets, the AVC Presets, and the HDV Presets.

      Tom

      Todd_Kopriva
      Todd_Kopriva
      Inspiring
      August 6, 2011

      I doubt that this is Lion-specific. This is likely another instance of the problem where the protected content installer fails, which seems to happen occasionally on all operating systems.

      Unfortunately, the only way to fix this is to do the following:

      1. Deactivate (Help > Deactivate within an application).
      2. Uninstall the CS5.5 suite.
      3. Download and run the Adobe Clean Tool
      4. Reboot.
      5. Reinstall and activate.

      It's annoying, but it's the only way to force the subinstaller that installs the extra codecs and sequence presets to work in some cases.

      M
      mosoak888
      Participant
      August 6, 2011

      Sorry Todd, I was writing and I had not read your answer. I'll try this, thanks.

      the_wine_snob
      the_wine_snob
      Inspiring
      August 6, 2011

      Welcome to the forum.

      Well, it looks like reports on Lion are starting to come in.

      There have been 2 - 3 reports of older versions of PrPro not working well in Lion, on the CS4 and Older Forum, but these are the first that I have seen regarding CS 5/5.5.

      Wish that I had something to offer, but am only a PC-guy. Maybe Todd Kopriva, or other Adobe person can comment, as I am sure that Adobe has been testing on Lion.

      Good luck,

      Hunt

      M
      mosoak888
      Participant
      August 6, 2011

      I have exactly the same problem. I am also running on Lion OSX. I do not understand anything. I buy Premiere Pro CS5.5 to run with DSRL. Very disappointing...

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