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nollrus
Participant
April 9, 2017
Answered

Make The Cut Entry not Uploading After 12 Hours

  • April 9, 2017
  • 2 replies
  • 375 views

It seems like a lot of other people are having this problem as well. When I began to upload my entry last night, it took me to the screen where you enter your information and click upload, allowing your submission to go through. Welp, I did just that, and got that infamous spinning yellow loading icon, hoping that it would upload soon. I have attached a screenshot of when it was already half an hour past midnight (eastern time), and still loading. I left it overnight, hoping that when I came downstairs in the morning, this would be resolved, but to my horror, nothing changed! (The second screenshot) Almost 12 hours had passed and I was left with the same spinning yellow loading icon. I don't believe the problem lies in my internet connection, it's not that slow. I've been able to upload files upwards of 2 GB to YouTube and Google Drive in less than 10 minutes. I'm hoping for the sake of others as well as myself that this gets resolved, because I know @We64_2 all worked very hard on our entries. I have already emailed adobemakethecut@gmail.com in hopes of getting a response, but have not gotten one yet. I guess for now, we wait!

This topic has been closed for replies.
Correct answer MakeTheCutSupport

Hi, We are reviewing challenges for a small group of users in uploading by the deadline and will respond to those who have already emailed us in the next 24-48 hours. Stay tuned!

2 replies

nollrus
nollrusAuthor
Participant
April 10, 2017

Awesome. Thank you!

MakeTheCutSupportCorrect answer
Participating Frequently
April 10, 2017

Hi, We are reviewing challenges for a small group of users in uploading by the deadline and will respond to those who have already emailed us in the next 24-48 hours. Stay tuned!