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Peaceful_friends3809
Inspiring
September 24, 2026
Answered

Masking issues

  • September 24, 2026
  • 12 replies
  • 121 views

With the newest update and AI that premiere uses, when I mask a subject it creates an incorrect mask. With the pen masking it won’t let me track the mask properly. I’ve updated all of my drivers, premiere, my laptop (windows Asus Vivobook 15) tried different settings. I’m working with Nvidia as my GPU. It’s up to date. I’ve tried previous version of premiere and it didn’t change anything. NEED HELP.

      Correct answer Peaceful_friends3809

      @Jonathan Editor I believe I resolved the issue. I was able to save the project and then use the masking in another project file. Maybe it was just the project file itself. 

      12 replies

      Peaceful_friends3809Author
      Inspiring
      September 28, 2026

      I’m using footage raw footage that I’ve edited before in a new file. It’s not the camera or the footage. It’s only with masking after I updated Premiere. 

      Community Manager
      Jonathan EditorCommunity Manager
      Community Manager
      September 28, 2026

      Hi ​@Peaceful_friends3809,

      Thanks for the response! We’re asking about the specific camera type and footage specs to help us try to identify, and more accurately replicate factors that might cause the issue.

      • Would it be possible to send us a sample project where we can conduct more testing? We can provide an upload link if needed.
        • This can further help us try to understand any potential root causes.
      • Does the issue persist in Premiere 26.5.1?
        • Similarly, does the issue persist in Premiere Beta v27.0?

      Best,

      Jonathan

       

      Peaceful_friends3809Author
      Inspiring
      September 29, 2026

      Camera: Black Magic Pyxis 6k.
      Frame size: 6048 x 3408
      Frame base: 23.976

      I haven’t tried it in 27.0 beta. 

      matt_4816
      Participant
      September 24, 2026

      I used to be really good at masking in Premiere. Now I have no idea how to get it to work right. I waste so much time and then give up and try something else. It’s become so convoluted.

      Peaceful_friends3809Author
      Inspiring
      September 24, 2026

      Premiere: 26.5

      Edition    Windows 11 Home
      Version    25H2
      Installed on    ‎2/‎3/‎2025

      NVIDIA GeForce RTX 3050 6GB Laptop GPU (6 GB) Studio Driver
      Intel(R) Arc(TM) Graphics (128 MB)

      64-bit operating system, x64-based processor

       

      I’ve only tried the masking tool in this one specific project file. It first began about 5 days ago after I downloaded the most recent Premiere update. 

      No third party plugins are used. 

       

      I haven’t had any issue like this with previous versions. 

      Community Manager
      Jonathan EditorCommunity Manager
      Community Manager
      September 24, 2026

      Hi ​@Peaceful_friends3809,

      Thank you for following up with the specs and a screen record. Could you let us know what version of the Studio Driver you’re using? Are all the drivers up-to-date?

      Here is a reference link to GPU and GPU Driver requirement: https://helpx.adobe.com/premiere/desktop/get-started/technical-requirements/gpu-and-gpu-driver-requirements.html

       

      Best,

      Jonathan

      Peaceful_friends3809Author
      Inspiring
      September 28, 2026

      NVIDIA GeForce RTX 3050 6GB Laptop GPU (6 GB) Studio Driver

      Community Manager
      Jonathan EditorCommunity Manager
      Community Manager
      September 24, 2026

      Hi ​@Peaceful_friends3809,

      Welcome to the Premiere forums. Thank you for reporting this occurrence and providing your some system specs. For the team to try to better assist you, we’ll need more information:

      • What is the exact Premiere version you’re using?
      • Please specify which version of Windows you’re using .(e.g. Windows 11)
        • Similarly, please let us know which video card driver version. We strongly recommend the Studio version of the driver.
      • Can you can confirm if any plug-ins or third-party panels are installed?
      • If possible, can you share a screen recording the moments where this issue occurs? 
        • Including numbered steps also helps the team replicate the issue.

      For additional context:

      • Does it affect all projects or only some?
      • Does it affect new, empty projects?
      • When did the problem first begin?
        • Was anything recently updated in your system?
        • Did it ever work as expected on your system?

      So sorry for the frustration. The team is here to help.

      Best,

      Jonathan

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