Skip to main content
mrianwebb1983
mrianwebb1983
Inspiring
October 6, 2017
Answered

Media Encoder opening, but not taking my queue requests from Premiere

  • October 6, 2017
  • 30 replies
  • 75320 views

Hi, I am having an issue with Media Encoder.

When I'm ready to send a sequence from Premiere, I hit "Queue" and Adobe Media Encoder opens, but then nothing happens. It does seem to receive the information from Premiere.

I have uninstalled and reinstalled both programs multiple times.

Any suggestions would be greatly appreciated. 

    This topic has been closed for replies.
    Correct answer elliottr44927822

    Double check that you aren't looking at the watch folder window pane instead of the queue in Media Encoder. I was having the exact same issue, and then I realized the area that normally shows the queue was the watch folder instead.

    To fix, just click the menu: Window>Queue and all of my videos showed up.

    30 replies

    D
    David31201951qota
    Participant
    February 7, 2024

    As far as I can tell this is an issue with the dynamic link between Media Encoder and Premiere Pro. I've solved this previoiusly by dragging the project itself to Media Encoder. However (what I just encountered) if the "Drag Proj file to ME" solve doesn't work, in ME you can go to "File" -> "Add Premiere Pro Sequence" -> Use the finder browser to locate the proj file -> open that way. Luckily this seems to solve the core issue, and so far its a one and done solution (hope to goodness I did not jinx it). Hope this helps!!!

    makakobr
    makakobr
    Participant
    July 2, 2021

    I had the same probleblem, but the problem was that I have a VPN working, just turn it off and solved. 

    A
    Anonymous
    July 2, 2021

    Nope. Thanks tho. I've pretty much given up at this point. 

    R Neil Haugen
    R Neil Haugen
    Legend
    July 2, 2021

    @Kevin-Monahan , any way we can get some help for this user? That's a real pain ...

     

     

    Neil

    Everyone's mileage always varies ...
    A
    Anonymous
    January 27, 2021

    This is still a problem.  I've tried the solutions in the thread.  Nothin'.  Premiere and AME both 2020 version.

    bradfordr92955031
    bradfordr92955031
    Participant
    September 27, 2020

    I'm pretty late to this thread however I haven't seen an answer yet but this may help. The folder that I was saving the file in had both "." and "/" in the name so I decided to rename it without and this ME issue was resolved

    D
    darcies54063046
    Participant
    April 20, 2020

    https://www.youtube.com/watch?v=vYs4NVVPflU - worked for me 🙂

    A
    Anonymous
    January 27, 2021

    Doesn't work for me.  Same behavior.

    M
    makeitmove
    Participating Frequently
    November 5, 2019

    Out of curiosity had you deleted the 'queue' from your layout and been left with 'the watch folders' this is a very easy mistake to make and hard to pick up on as they both look the same. Goto window > workspace > revert workspace and your queue should reappear.

      D
      dhpd
      Participating Frequently
      March 9, 2020

      Wow, what a nubbie solution. IT WORKED FOR ME!

       

      My AME window was on Watch Folders and not Queue. OMG. Thank you @makeitmove

      E
      ericksolis
      Participant
      October 4, 2019

      The correct answer is that you have to click on the (+) sign underneath the Queue tab, so you can add the source project, which basically means find the premiere project from where you're trying to export your clips, after that, any clips should appear on the queue. 

      A
      Anonymous
      January 27, 2021

      No, that's how you add projects manually.  This is an automatic function initiated from Premiere.  It used to work for me, now it doesn't!

      inuyashafan
      inuyashafan
      Inspiring
      April 17, 2019

      hey all!

      i had the same problem. some solutions that worked for me:

      1. the file name technique that others mentioned

      2. manually clearing your cache

      3. restarting your computer

      4. installing an older version of each software (not too old or you’ll lose your stuff!) — also make sure theyre at the same relative compatible versions (like don’t download 2016 AME and 2018 AFX)

      hope this helps even a little!

      P
      pau1243
      Participant
      January 2, 2019

      I had the same problem and did the same steps

      in media encoder try: window - revert workspace

      that solved the problem for me

        M
        mc1991
        Participant
        December 24, 2018

        All the adobe updates really screwed with everything. I am having the same issue you are here and my after effects render request won't show on AME. I GAVE UP. This is really annoying. And this happened the same time PSD decided to disable constrained transform with the shift key. ADOBE what are you guys doing?

        Show more replies
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices