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getho
Inspiring
January 9, 2019
Question

media encoder: software only

  • January 9, 2019
  • 3 replies
  • 1627 views

So yet again here I am posting about something that adobe seem to have broken. And ironically on the same day they sent me an email telling me creative cloud was going to get more expensive.

Transcoding from a cineform file to mp4. This used to take seconds, or minutes if it was a larger video.  Why exactly is hardware acceleration unavailable? I have a gtx1080ti, I thought this would handle the h.264 encoding? I have an i7 5820k.  I dont really want to know about quicksync, or get my head into hardware details. I just want to know why something that is working is now broken. 

this is mirrored across the whole suite of products.  I'm seeing the complacency in Adobe that comes with monopoly. 

    This topic has been closed for replies.

    3 replies

    B
    Blue$trip
    Participant
    January 11, 2020

    Thank me later

     

    Moderator Note: Link removed. Sorry. Please do not use Console to change the application. It is against corporate guidelines and is a request from Adobe Premiere Pro engineering.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    February 7, 2019

    I have a gtx1080ti, I thought this would handle the h.264 encoding?

    Nope. H.264 encoding is handled by the cpu with QuickSync enabled.

    Dont think your cpu has QuickSync.

    Adobe Premiere Pro CC System Requirements

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    February 7, 2019

    I dont have QS either: so no hardware encoding.

    Christian.Z
    Community Expert
    Christian.ZCommunity Expert
    Community Expert
    January 10, 2019

    CUDA should be available. When did it become unavailable? After a PP update? or just by itself? Have you recently updated the GPU driver?

    1- Try trashing preferences.

    2- Try updating or rolling back GPU Driver.

    3- share with us full specs of your system + what version of premiere you are using so we can better help you.

    G
    gethoAuthor
    Inspiring
    February 7, 2019

    Premiere & media encoder is all up to date

    System: gtx1080ti, i7 5820k, 64gb ram, ssd's

    trans coding from anything to h.264

    this thread

    "Software Only" stuck on encode settings panel.... Premiere Pro CC 2018 latest update

    lots more info with lots of confused users and apparently confused adobe employees.

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