Media mismatch error after update

Question

Adobe if this is a bug please fix it, it is affecting my job. After the update all my video files are shown as offline and I get this error when I try to relink

The only way around this seems to be going into the media area of preferences and cleaning media cache files. I then have to rename folders where my videos are located so premiere is forced to relocate them when opening the project file. If this is a bug please fix it.

R Neil Haugen · Answer

Ann Bens "catches" a lot of the posts where someone has had the little corruption or whatever it is in cache and database files that causes this. And provides the remedy, which you have actually already done.

It seems to happen irregularly here and there. Some systems and users get it more, others very rarely if ever. It's got a quick fix (relatively). So it's a pita, but probably not all that high on the big list in the sky of issues for the engineers to fix.

Not the ideal situation but at least it's just a minor momentary irritation once you know how to deal with it.

Neil

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