Media Mismatch w/ Newest Premiere Pro CC Update 4/14/18

Forum|Forum|8 years ago
April 14, 2018
6 replies
3787 views

Hello Premiere Community,

The Quesiton is: How do I re-link media that is getting this Media Mismatch error message. All the files are in the exact same place as they were nothing has changed except for the new update in Premiere Pro CC that I did last night. Please help asap.

Backstory:

First time posting here - appreciate all your help. I am currently in the process of editing an active Premiere Pro project and I chose to update my systems last night because the update was available.

When I went to open Premiere this morning all the MP4 files in my footage folder where offline. When I went to link the media I received this message " Media Mismatch. The selected files do not contain video media used by clip references in one or more sequence. These video clip references will be deleted, and cannot be undone. Do you want to continue.?" 0K or Cancel.

When I pressed OK the message went away and the entire selection of the clip in the active sequence disappeared completely. I closed the project and didn't save so that I could open again and retry - same conclusion. When I hit cancel we just go back to the selection menu.

TO SAVE TIME:

I did some poking around already and learned that 1 solution is too duplicate the original MP4 files but maintain the file names. Then just relink to the new clip and it DID work. However, this project has literally 200+ Hours of organized footage in various folders. I cannot and shouldn't have to do this so for this purpose it is not a solution.

Please do not recommend the MPEG Streamclip solution either - again outdated.

Please Premiere Genie - offer a clear solution to this media link issue.

Thank you!

This topic has been closed for replies.

adobeaaron

Participant

Interesting Note: This issue occurred to me white using the April update of CC. The prproj file I was using was sent to me from someone using an older version. To resolve the issue I used the Duplicate all the files and then relink with the copies.. it worked.. although I encountered one crash about half way through the relinking process but none of my work was lost.

Short: happened while using prproj from older version, duplication re-link worked.

J

jarretth99371095

Participant

The only way I fixed this was to convert each file to another video type and then replace the clip.

Kevin J. Monahan Jr.

Legend

JG_Content,

Have you tried renaming and/or moving your media files folder, and then importing/relinking?

What kind of files are these? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

jarretth99371095

Participant

I am having the same problem with some mov files. When I moved them to my PC it comes up with this error message.

steve_stein

Participant

I am having the exact same issue. It has shown up in multiple project files since my last update. I have a major piece due for release next week and this issue is standing in my way. I have over 80 shots in my sequence on a 30 second piece. If Adobe could chime in here would be greatly appreciated.