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Known Participant
October 23, 2023
Question

Media offline after deleting cache

  • October 23, 2023
  • 2 replies
  • 428 views

so i deleted all of the media cache files and when i re opened the project, half of the files are "offline" while not a single media file got moved to another path on my computer. i have to rename all the clips wich marked as "offline" and relink ever ysingle one of them to make them work again. how is this fixable?

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2 replies

MyerPj
Community Expert
Community Expert
October 23, 2023

Media cache is located in a specific place, unless you put your files into that folder...

 

I've deleted preview files/folders before and kept getting offline messages... but the actual media doesn't get moved. Plus when you relink one file, any other files from that path should get relinked automatically. Do you have a backup of that project? Are other projects doing the same?

 

Peru Bob
Community Expert
Community Expert
October 23, 2023

Are the files on an external drive?