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mcaloney_d
mcaloney_d
Inspiring
October 11, 2023
Question

Media Offline - Dynamic Link Server issues

  • October 11, 2023
  • 1 reply
  • 1205 views

This is getting so frustrating. A few months ago I could not use Media Encoder to render from Premiere. I was forced to render within Premiere. Last week everything was back to normal and I could render to ME. I started a new project yesterday and everything was good. I created an animated lower third in AE and imported it into PP. Today... it shows the AE file as offline and the only way it will show up is if I have the AE file open. This is a huge problem because I have multiple AE files embedded and can't have more than one open. Attempting to relink results in the pop-up Connecting to Dynamic Link server... displayed but never actually linking.

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    1 reply

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    October 11, 2023

    Hi McAloney!

    Sorry about the dynamic link issues. Are you on the same versions of Premiere and After Effects? If you use a lot of dynamic link, make sure you don't update in the middle of projects.

     

    Do you have any firewall security systems installed? Sometimes that can block dynamic link. 

    How long are you waiting while Connecting to Dynamic Link Server is loading? We'll use this info when we bring feedback to the product team.

     

    Thanks!

    Caroline

    M
    McSmackin19102768
    Participant
    October 12, 2023

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