Inspiring

Answered

Media Pending and Video Thumbnails are Gray or Green

Forum|Forum|7 years ago
December 29, 2018
3 replies
1149 views

I've reset my preferences to make sure I've got a clean slate after all the issue I had and now this. Premiere doesn't want to give a break

2017 and 2018 same issues!

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Correct answer Dunno No

The issue has fixed itself. I didnt' even do anything. weird huh

Kevin J. Monahan Jr.

Legend

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Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Dunno NoAuthorCorrect answer

Inspiring

The issue has fixed itself. I didnt' even do anything. weird huh

excited_Genie16B8

Legend

Use the following as a guide to post up the details.

How To Ask For Help

Community Expert

Community Expert

You may want to try cleaning your Media and Disk Cache and see if you have better luck.

On Windows Edit/Preferences/Media and Disk Cache

On Mac Premiere Pro/Preferences/Media and Disk Cache

Then use the buttons to clean unused media.

Good Luck.

Inspiring

Tried that to no avail

Community Expert

Community Expert

Try resetting the Workspaces:

Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
Do one of the following:
Click the Workspace menu icon and select Reset to Saved Layout.
Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work ,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.