Media Pending error upon initial install

Forum|Forum|7 years ago
September 15, 2018
3 replies
743 views

I have attempted to install premiere pro cc 2018 for the 6th time, still no luck. When I first open the program the media planning message comes up in a full screen, preventing me the capability of navigating anywhere else within the program. I am currently under the 7 day trial and 3 days have gone by without me being able to use the program before I purchase it. HELP!!!!!

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katrinac73565431Author

Participant

Thank you.

juanmario

Participating Frequently

I could put a screenshot of the entire program interface.

katrinac73565431Author

Participant

Thank you for your reply, Juan. I get this screen as soon as I open the program. I tried downloading the software in an attempt to familiarize myself with the program before I purchase it. I have yet to get as far as opening a project or importing anything for that matter. Literally, installed it, went to the program and get that screen showing the error. What should I be doing directly after install?