Hi,I know there are plenty of other discussions open about this but tried it all and nothing has worked for me so far.Here's the summary.Project worked perfectly until I closed and reopened the next day, every clip was showing as Media Pending and the project wouldn't even preview. Trying to do anything causes Premiere to freeze and I have to force quit. What I have tried so far is:copying the media files from portable HD to local (a few clips loaded only, froze, next boot back to nothing loading and premiere crashing);cleared the media cache multiple times;changed the PremierePro folder to another name to let Premiere recreate local files;left the project open overnight to let it load the clips (after 14 hours still nothing, only 10gb of video files);opened another project (which worked perfectly) then opened the subject project back up and still nothing;with the project open cleared all the unused bins;deleted all the preview files generated in local.Worth mentioning I'm using the latest version of everything and computer is fully up to date (Lenovo Yoga 920, i7, 16gb RAM, 1TB SSD).There doesn't seem to be any formal documentation from Adobe. Any help would be appreciated if anyone else has had this issue before.Cheers.

C

chambg02

Participating Frequently

Question

Media Pending Issue - Many discussions, none of the solutions worked.

Forum|Forum|7 years ago
July 29, 2018
4 replies
1267 views

Hi,

I know there are plenty of other discussions open about this but tried it all and nothing has worked for me so far.

Here's the summary.

Project worked perfectly until I closed and reopened the next day, every clip was showing as Media Pending and the project wouldn't even preview. Trying to do anything causes Premiere to freeze and I have to force quit. What I have tried so far is:

copying the media files from portable HD to local (a few clips loaded only, froze, next boot back to nothing loading and premiere crashing);
cleared the media cache multiple times;
changed the PremierePro folder to another name to let Premiere recreate local files;
left the project open overnight to let it load the clips (after 14 hours still nothing, only 10gb of video files);
opened another project (which worked perfectly) then opened the subject project back up and still nothing;
with the project open cleared all the unused bins;
deleted all the preview files generated in local.

Worth mentioning I'm using the latest version of everything and computer is fully up to date (Lenovo Yoga 920, i7, 16gb RAM, 1TB SSD).

There doesn't seem to be any formal documentation from Adobe.

Any help would be appreciated if anyone else has had this issue before.

Cheers.

This topic has been closed for replies.

marq5_1

Participating Frequently

Re-coding the clip that was giving me problems fixed my issue.

C

chambg02Author

Participating Frequently

Thanks for sharing and glad you got yours worked out.

Unfortunately doesn't work for me. My clips are in different formats to start with. Got some .mp4 clips from drone and Sony A7ii and .m2ts clips from a Sony Cam.

Opening a new project and importing the clips, the clips work. However it's a music video edit so it jumps constantly between different takes and angles, want to avoid re-cutting. Also for the future don't want to be days deep into an edit for this to happen without fix.

R Neil Haugen

Legend

That workflow might be easier for the computer and you if you transcoded to a common intermediate codec before starting the project. Working Cineform, DNxHD/R or ProRes files would be a lot easier on the CPU than that mix of media, you'd probably get a far more reliable experience.

When I do transcoding, I set Media Encoder to work via queuing out for a time when I won't be there, either meeting/lunch or overnight. Dump the t-codes when you complete and archive the project, as they'll be bigger on disc by quite a bit, and you can always recreate them at need from the original media.

Just sayin' ... and thinking practical here.

Neil

Everyone's mileage always varies ...

marq5_1

Participating Frequently

I think that I have traced my problem to the original video media. It is AVC coding and seems to corrupted somehow (no error message at import). At around 90 seconds in a sequence when played back; Pr starts using system resources like crazy and stops refreshing, and freezes after a while. I've exported the offending .mp4 film in another format using Apple QT Pro 7 (I'm hoping just recoding it will fix whatever is bugging Pr)... it's definitely a hassle. Troubleshooting has become standard procedure, I feel lucky when things work as expected from the get-go (it does happen occasionally).

This mess did get me to use Essential Graphics for the Open Titles subtitles instead of the captions tool in Pr, I think that was a silver lining to this. It also forced me to figure out the Libraries thing.

I hope you find a solution to your problem.

Maybe try changing the path the footage is stored in on your HDD and force Pr to reconnect the footage. I don't know if you tried that already. You tried just about everything else.

R Neil Haugen

Legend

Excellent working through there. And thanks for posting back here!

As an extra note, this kind of behavior can also (at times) be from a corrupted project file. If that is the case, normally a fix is to create a new project, then from the Media Browser import things from the corrupt project. Testing to see if it now behaves properly.

Neil

Everyone's mileage always varies ...

C

chambg02Author

Participating Frequently

All the clips behave properly outside of the project. Might this fix the clips within the "corrupt" project or would I have to start again from scratch?

marq5_1

Participating Frequently

My problem has popped up while adding Open Caption subtitles. It is getting worse (Pr is now freezing and crashing). Maybe it's related, but probably not exactly the same problem.

What happens when you start a new Pr project and import the previous project you started?

C

chambg02Author

Participating Frequently

Should mention I also tried to "disable" and "enable" the clips by right clicking in the timeline as many youtube videos showed. Didn't work.