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kevinc2475984
kevinc2475984
Participant
October 23, 2017
Question

Media Pending Screen in Adobe Premiere CC 2018

  • October 23, 2017
  • 2 replies
  • 1821 views

Hi there,

Whenever I open my Premiere, there is no functionality and a yellow 'Media Pending' screen pops up. I can't even close the program...Need to CTL ALT DELELTE to get out. Can anyone help?

Here are my system properties:

Dell Inspiron

Intel Core I7-7700

3.60 GHz

12.0 GB RAM

64-bit Operating System

Windows 10

Please help!!

    This topic has been closed for replies.

    2 replies

    kulpreet singh
    kulpreet singh
    Inspiring
    November 2, 2017

    Hi Kevinc2475984,

    Please share more information and we will try to help.

    Meanwhile, try these steps:

    • Import your original project in a new Premiere Pro project.
    • Clean the media cache and reopen your project.

    Let me know if that helps.

    Thanks,

    Kulpreet Singh

    C
    Clydeshouse57
    Participant
    November 6, 2017

    I've tried this no matter how many new projects I've open. It doesn't work. I've even moved my project to a new drive and computer. ADOBE CC 18 is not responding.

    Is there any news about getting this fixed?

      Vidya Sagar
      Vidya Sagar
      Participating Frequently
      November 20, 2017

      Hi,

      Are you on windows or mac?

      If windows, is it possible to perform a clean boot & test the performance?

      https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

      If mac, login to a different admin account in OS & test the performance.

      Thanks,

      Vidya

      T
      tezt93294590
      Participant
      October 24, 2017

      Im having the exact same problem. What I ended up doing was searching for my project file in file explorer.

      Should be in

      Documents -

                             Adobe -

                                              Premiere Pro-

                                                                            11.0

      Thats only a work around.

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