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Remii35119220zatz
Participant
July 21, 2025
Question

Media stuck on pending CC 25.3.0

  • July 21, 2025
  • 1 reply
  • 233 views

hello, I always get media stuck on pending, it never loads. I cannot make the clip offline and I cannot click relink? Have tired:
- restarting premire

- restaring computer

- clearing cache

- resetting preferences 

- enable/disable timelines

1 reply

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
July 21, 2025

Hi Remii35119220zatz,

 

Sorry to hear about this. Is this happening with any specific project or all of them? Are the media files saved on an external/network drive? If so, please try moving them to an internal drive & see if it works properly.

 

Thanks,

Sumeet

F
felix_4433
Participant
September 17, 2025

I have a similar issue. Videos get imported for only 05:01 seconds. Often wird the media pending error at the beginning. I cannot import the whole video. It works for example for a screen recording from my iPhone but with VIdeo i recorded with filmic pro it does not work since yesterday. The months before I had no issue. I am using a MacAir M1 2020. 

 

Here are the technical details:

  • Container: QuickTime (.mov)

  • Codec: HEVC, 8-bit

  • Resolution: 2160 x 3840 

  • Frame rate: 24 fps (likely 23.976 or 24.00 fps depending on Filmic Pro settings)

  • Audio: 48 kHz, stereo

  • Color Profile: HD (1-1-1)

  • Bit Depth: 8-bit

  • Transfer method: AirDrop 

 

Additionally my Adobe Crashes all the time when I delete and import videos again. It uses to many GB (50-65) of the CPU and then I have to close it via comand+option+esc. In this case often Safari needs to be closed as well. Normally my Mac fulfills the premiere pro requirements. 

 

As you can see it is not even showing the video or the length of it in the preview.

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