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MichaelBuieFilms
Known Participant
October 18, 2023
Question

Memory Low on 64GB RAM PC during simple playback (some sequences are nested)

  • October 18, 2023
  • 4 replies
  • 624 views

I'm getting the error message that memory is low (Adobe is using less than half of my available RAM) then it crashes hard.... sometimes wiping out my Windows session where I have to reboot. I can't tell if the latest version is having issues playing back my nested sequences or if it's lost it's mind on the video files. The files themselves are fine. But we all know sometimes PP sometimes acts like they aren't.

I've done all kinds of different thigns to get this moving, working through the night on multiple days: clearing the cache, deleting and replacing files, deleting rendered files, changing clip length, unnesting SOME sequences, deleting audio from the time line and replacing, resetting Premiere Pro, trying the beta verson, reducing playback resolution in the Program monitor... even going into BIOS and discarding my optimized settings for default "safe" basic settings for memory and CPU.

I have 64 GB of DDR5 memory, an i9-13900KS 3.20 GHz CPU and recommended Motherboard, ZOTAC Gaming GeForce RTX 4070 Ti Trinity OC DLSS 3 12GB Video Card (clean install of latest drivers).

I edit with three monitors. I've even shut down two of them to make sure having more than one monitor wasn't freaking PP out. (I often have to move Program window to Monitor with the application for it to recognize some visual Effects changes).

I am really messed up not being able to put this project out!

    This topic has been closed for replies.

    4 replies

    M
    MichaelBuieFilmsAuthor
    Known Participant
    October 19, 2023

    It seems to defintely be the Canon RAW Lite .CRM files it has an issue with.

     

    I had created proxies, so I switched to proxies and played mor than 10 minutes of the movie with no crashes.

     

    This crashing did not happen with earlier version of Premire Pro.

    M
    MichaelBuieFilmsAuthor
    Known Participant
    October 19, 2023

    I created a Vanilla project and imported Canon Camera RAW Lite. It may play an entire clip, but eventually I get "error retrieving frame" messages, freeze-up and finally crash.

    M
    MichaelBuieFilmsAuthor
    Known Participant
    October 19, 2023

    Thank you very much.

    I'm posting an image illustrating the layers.
    The two footage layers are Chroma Key.

     

    I booked a greenscreen room nearly two hours away from me, took my large cast and crew, only to find they had allowed someone to take it over and severely degrade it... whilte painst stains, dirty/filthy floor, and fully halve of hte wall repainted NON-chroma green. But I had no choice to try to shoot around all taht situation because I had broguth my entire production there.

     

    Hence the reason I had to doctor with multiple layers because I could not pull a clean key.

     

    That being said, Premiere Pro has not has a problem with playback and editing of this footage in the past.. just a little slow-down sometimes on the RAW footage (which is what I shot whenever I anticipatd greenscreen or heavy VFX).

     

    I recently got offers for distribution of my film, and came back to finish it up, and I encounter this at the most inopportune time! Previously, the only tricky issues I had with VFX was use of multple layers of Lighting FX.

     

    R Neil Haugen
    R Neil Haugen
    Legend
    October 18, 2023

    Woa! That's a load of Pain ... and great post about the details. Only question is what media is being used, and what effects are you using?

    Everyone's mileage always varies ...
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