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bluecreeper
bluecreeper
Participant
May 25, 2019
Answered

Mercury playback engine (Cuda) Not availabale

  • May 25, 2019
  • 1 reply
  • 1506 views

Hello there, I have problems with my Premiere pro cc 2017

I have geforce 9800 GT and mercury playback engine (Cuda) selection is greyed out, My driver version is 342.01 and i have no more updates, When i type in CMD *GPUsniffer*, it shows this:

--- OpenGL Info ---

Vendor: NVIDIA Corporation

Renderer: GeForce 9800 GT/PCIe/SSE2

OpenGL Version: 2.1.2 21.21.13.4201

GLSL Version: 1.20 NVIDIA via Cg compiler

Monitors: 1

Monitor 0 properties -

   Size: (0, 0, 1280, 1024)

   Max texture size: 8192

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Found 1 devices supporting GPU computation.

CUDA Device 0 -

   Name: GeForce 9800 GT

   Vendor: NVIDIA

   Capability: 1.1

   Driver: 6.5

   Total Video Memory: 1024MB

   * Not chosen because of old driver.

I can't update my driver, Although, when i check *cuda_supported_cards.txt* i see that my card is supported, any fix?

Thanks.

This topic has been closed for replies.
Correct answer RjL190365

I'm sorry to say this, but that GPU (or any other Tesla-architecture GPU, such as the GeForce 200 series) is no longer supported at all for GPU acceleration in Premiere Pro CC 2017 or later.

Unfortunately, you may have to upgrade to CC 2018 or later due to Adobe's new policy on version authorizations: Older versions of Premiere Pro CC and CS6 (the version downloaded via the Creative Cloud desktop app, not the boxed retail version) are now no longer authorized for use by any CC subscriber. Thus, from May 8 onward, older version availability is now limited to the two most recent major releases of Premiere Pro (the CC designation was dropped beginning with the April 2019 release of the CC programs). Simply put, all releases of the current year's major version (Premiere Pro 2019) plus the most recent build of last year's version (CC 2018) are available, but nothing older. And when Premiere Pro 2020 gets released, CC 2018 will then become completely unavailable while Premiere Pro 2019 will be moved to legacy status (meaning that only the most recent or last-released build of 2019 will remain available).

And CC 2017 required CUDA driver version 7.0 or higher in order to even enable GPU acceleration at all because the most recent driver version that was compatible with a Tesla-architecture GPU such as yours was version 342.01 (nothing newer than that has been compatible at all with Tesla-architecture GPUs). In fact, driver support for your GPU had been completely EOL'd by NVIDIA itself since 2016 (only archived driver versions are available). Driver version 343.xx or higher was now required for CC 2017. And beginning with Premiere Pro 2019, driver version 396.xx or higher is now required.

And that's not to mention that the 9800 GT has only 112 CUDA cores and a memory throughput of only 57.6 GB/s - much too weak to do you any good even if GPU acceleration were to be supported and enabled. Far slower than newer GPUs. Heck, even a GT 1030 will likely outperform that 9800 GT in CUDA apps.

So, the only solution is to upgrade to a much newer GPU such as a GeForce GTX 1660 Ti.

1 reply

R
RjL190365Correct answer
Legend
May 25, 2019

I'm sorry to say this, but that GPU (or any other Tesla-architecture GPU, such as the GeForce 200 series) is no longer supported at all for GPU acceleration in Premiere Pro CC 2017 or later.

Unfortunately, you may have to upgrade to CC 2018 or later due to Adobe's new policy on version authorizations: Older versions of Premiere Pro CC and CS6 (the version downloaded via the Creative Cloud desktop app, not the boxed retail version) are now no longer authorized for use by any CC subscriber. Thus, from May 8 onward, older version availability is now limited to the two most recent major releases of Premiere Pro (the CC designation was dropped beginning with the April 2019 release of the CC programs). Simply put, all releases of the current year's major version (Premiere Pro 2019) plus the most recent build of last year's version (CC 2018) are available, but nothing older. And when Premiere Pro 2020 gets released, CC 2018 will then become completely unavailable while Premiere Pro 2019 will be moved to legacy status (meaning that only the most recent or last-released build of 2019 will remain available).

And CC 2017 required CUDA driver version 7.0 or higher in order to even enable GPU acceleration at all because the most recent driver version that was compatible with a Tesla-architecture GPU such as yours was version 342.01 (nothing newer than that has been compatible at all with Tesla-architecture GPUs). In fact, driver support for your GPU had been completely EOL'd by NVIDIA itself since 2016 (only archived driver versions are available). Driver version 343.xx or higher was now required for CC 2017. And beginning with Premiere Pro 2019, driver version 396.xx or higher is now required.

And that's not to mention that the 9800 GT has only 112 CUDA cores and a memory throughput of only 57.6 GB/s - much too weak to do you any good even if GPU acceleration were to be supported and enabled. Far slower than newer GPUs. Heck, even a GT 1030 will likely outperform that 9800 GT in CUDA apps.

So, the only solution is to upgrade to a much newer GPU such as a GeForce GTX 1660 Ti.

bluecreeper
bluecreeperAuthor
Participant
May 26, 2019

Thanks

I guess i need to start saving on a new card,

R
RjL190365
Legend
May 26, 2019

bluecreeper  wrote

I guess i need to start saving on a new card,

That is correct. Your card is already over 10 years old. It's time to move on. In fact, there is no such thing as future proofing because most software and hardware companies do not like to support anything that's even four years old, let alone 11 years old like that 9800 GT is about to become.

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