Mercury Transmit Monitoring Suddenly Zoomed In

Question

I edit on one display and "monitor" my footage on another display via Mercury Transmit. This usually works without issue. However, I booted up a project only to find my footage zoomed in by about a factor of 4:1 and fit to fill the screen on my second display. The odd thing is that nothing about my sequence has changed (3840x2160 timeline), and all my edits and effects and footage etc. look completely fine in the Program Monitor. It seems only the Mercury Transmit output is messed up.

Any ideas?

JazzMac251 · Accepted Answer

Thanks for the response.

It ended up being a DPI scaling issue. I changed it back to default by right-clicking the PP shortcut, going to Properties, going to the Compatability tab, and turning off whatever high DPI scaling options I had turned on previously. That did the trick.

Windows 10

R Neil Haugen · Answer

On one project or all?First, check your Mercury Transmit settings, to see if monitor pixel dimensions are correct.If only one project is affected, first delete everything in the cache and media cache database folders, reboot PrPro and see if it works.If not, create a new project then import the old project into the new one, see if that works.If multiple projects are involved, and everything above doesn't work, delete preferences and if that doesn't work, uninstall, reboot and reinstall.Neil

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