Mercury Transmit - Playback Monitor goes white

Forum|Forum|9 years ago
December 1, 2016
3 replies
767 views

Hi.

Running late 2013 Mac Pros with AMD FirePro D700s and Yosemite OSX and Premiere 2015.3. No system changes / updates have been made and MT had been functioning all Summer with the update to 2015.3, but now playback on my 3rd monitor which is set up for Mercury Transmit will go white and stay that way even if you navigate back to the desktop. I can get it to revert if I disable MT or unplug and replug the HDMI monitor cable.

I have tried resetting the NVRAM, disabling OpenCL to no avail. Also, worth mentioning we have 15 similar hardware set-ups and it only pops up on about 3 machines so far.

I have seen similar complaints, but no tangible solution. Can anyone please assist?

Thank you.

This topic has been closed for replies.

Kevin J. Monahan Jr.

Legend

Hi Roblawmps,

Most of the time, it has to do with overlapping UI items. Double check this.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

chrisw44157881

Inspiring

some other people said that changing your workspace to the color workspace preset and then restarting fixed this.

Kevin J. Monahan Jr.

Legend

Thanks for the tip, Chris!

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

G

gandem_

Inspiring

Have a very similar setup to yours. I've had an experience in the past similar to what you are having now. Drove me crazy. In the end, I had stretched my sequence line a pixel too far over and it crossed over to my second monitor. I believe this disabled, or at least caused issues with my MT (third) monitor. You can also try resetting your work space under the Window pull down menu to see if that has become corrupt.