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Participant
Apr 14, 2023 3:49 PM UTC
Question

message from Adobe Genuine Service Alert???

Do I have some sort of bug in my computer? I send a file I was working from my desktop to my laptop. I keep an old version of Premiere on my laptop that I bought many years ago. I currently pay for a monthly service from Adobe. However when I open my file on my laptop I got the following message: Adobe Genuine Service Alert - Your unlicensed Adobe apps will be disabled soon. Replace at a discount to keep working. Is this real?

2 replies

Participant
Jan 17, 2025 1:01 PM UTC

Hi!

Did you get any help to get rid of the <Adobe Genuine Service Alert>?

I was in spain for some weeks, and I got the same message, that appears all the time.

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Peru Bob
Community Expert
Community Expert
Apr 14, 2023 5:29 PM UTC

What version of Premiere is on the laptop and where was it purchased from?

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