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Participant
August 7, 2019
Question

Migrating transitions from Premiere Pro 2018 TO Premiere Pro 2019

  • August 7, 2019
  • 1 reply
  • 137 views

A recent crash on Premiere Pro affected my Sapphire Transitions. I still have them in AE and in Premiere Por 2018 but not in Premiere Pro  CC 2019, they appear in my Video Effects and they don't work. I am afraid and re installation may screw the transitions in all versions. Is there a way to migrate this transitions from 2018 to Premiere Pro 2019? Or should I do as Tech support suggested and just use Premiere Pro 2018.

I am on PC  Windows 10.

Thanks

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    August 7, 2019

    I would contact their support:

    https://borisfx.com/support/open-a-case/