Missing an OK button!

Forum|Forum|7 years ago
February 27, 2018
9 replies
2040 views

I am having a very weird problem, i right clicked on a clip on project tab and then on modify>audio channel, i converted stereo into mono but i notice there is no ok button on this window! i couldn't even resize the window and moving it around didn't work too, in the end i couldn't get audio converted, please help me out.

Correct answer Ann Bens

Does your screen meet min. requirements? 1280x800?

A

alex_pc24

Participant

I had this issue too but it was due to my 2nd monitor being connected whislt trying to use the audio channels window. I unplugged the HDMI from my Macbook Pro to have Premiere open on my macbook pro screen instead of monitor screen, reopened the audio channels window and the ok button had reappeared.

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Will2354630305a0

Participant

thank you, it has really helped.

alexasedge

Participant

I can confirm as with others in this thread, that hitting the Enter key after adjusting your preferences does work. Grateful! But it is a super annoying bug and surprising that Adobe hasn't ironed it out yet since the original post was in 2018...

Saraave

Known Participant

Wow, yes - this bug was making me CRAZY!!! Still a problem even when I upgraded to very latest (15.1) Thank you ERIC for suggesting hitting enter. That does work. I kept having to force close premiere every time I tried to open the audio channels.

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Eric5CAD

Participant

If nothing helps, just pressing the enter key after fixing your audio channel issues is what worked for me.

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Macbook5CFA

Participant

thanks, this is the solution to this unimaganble bug...

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RobShultz

Community Expert

This is the first that I’ve heard of this. Maybe try re-setting preferences on have the app closed. On Windows hold down shift/alt/control and click on the app icon to open Premiere. Keep holding the keys and let Premiere delete preferences. Damp procedure for Mac but hold down Command/Option/Shift when starting. Then re-open your project. I hope that this helps.

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julias72347205

Participant

I have the same problem. Any solutions? Thanks

SpencerFosbrooke

Participant

Did you get an answer to this? I have this too! I changed my display settings and nothing!