Skip to main content
Participant
September 10, 2023
Answered

MISSING CONTROLS FOR EDITING CAPTION APPEARANCE

  • September 10, 2023
  • 2 replies
  • 814 views

Hi, I'm wanting to add a black background to my captions/subtitles, and in the area where you're supposed to be able to do that, the options are missing. I have no idea why, or who to ask about it. Any guidance would be appreciated.

This topic has been closed for replies.
Correct answer Ann Bens

That is correct, as you are using captions (C608-1) instead of subtitles which has more options.

Recreate them in Transcript set to subitle default.

 

2 replies

Stan Jones
Community Expert
Community Expert
September 10, 2023

Amos,

 

For 608/708, see the word "Background" toward the bottom of your screenshot? That dropdown selects the background color AND whether it is transparent (the default - does not show), Opaque, or Semi-transparent.

 

Stan

 

Ann Bens
Community Expert
Community Expert
September 10, 2023

Ah missed that one.

Participant
September 12, 2023

All good Ann, the background colour dropdown Stan mentioned had no effect at all, no matter what colour I chose. I'd already explored that before this post.

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
September 10, 2023

That is correct, as you are using captions (C608-1) instead of subtitles which has more options.

Recreate them in Transcript set to subitle default.

 

Participant
September 12, 2023

Cheers! This was exactly what I was after!