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defaultknrzkk4eeioi
Participant
July 16, 2021
Answered

"Missing Media For These Clips:" Media there, locator can't see them

  • July 16, 2021
  • 4 replies
  • 7280 views

Saved my project, come back two weeks later and all the original media files are "missing." The locator can not see the files even though in the Mac Finder the files are there, in the same location, with the same name. Is there another way to link the file to the media clip?

 

Not sure why the Premiere file locator cannot find the file even though it is in the same place with the same name and I have not touched any of the files. They just do not show up on the file browser, though other files in the same folder do appear.
Restarted the Mac, still happening, restarted Premiere didn't help.

Is there an issue with the cache that is an easy fix? Please help I needed to add the finishing touches to this project tonight and this is messing up the timeline for this project big time.

This topic has been closed for replies.
Correct answer defaultknrzkk4eeioi

So is it weird to answer my own question? 

 

Turns out that the documents were stored in the cloud, and that they were not stored on the computer itself. I just needed to click the cloud icon by the files and they downloaded onto the Mac and then I could find them using the locator.

4 replies

J
john366339633z5y
Participant
April 18, 2024

I have the same "missing media" error but I don't see a cloud or a way to see what's saved where. I have 11 projects that are saved to my laptop and it's saying it's missing, but it's there. This pisses me off because I came to Adobe after dealing with this exact same issue w smaller open source projects....

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 18, 2024

@john366339633z5y 

Have you tried right clicking the media in the Project Panel and relinking?

A
amber34541256awgs
Participant
January 1, 2024

Thank you so much!! This was my same problem, but no one seemed to understand!!!

D
defaultknrzkk4eeioiAuthorCorrect answer
Participant
July 17, 2021

So is it weird to answer my own question? 

 

Turns out that the documents were stored in the cloud, and that they were not stored on the computer itself. I just needed to click the cloud icon by the files and they downloaded onto the Mac and then I could find them using the locator.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 17, 2021
    quote

    So is it weird to answer my own question? 

     


    By @defaultknrzkk4eeioi

     

    It happens a lot here.

    Thanks for posting your solution so that others might benefit from it.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 16, 2021

    Right click on the missing media in the project panel and there should be an option to link it or replace it.

    D
    defaultknrzkk4eeioiAuthor
    Participant
    July 17, 2021

    The problem was that the files didn't appear anywhere when I pulled up the locator window, even though the files showed up in the actual folder.
    Turned out that they offloaded since I have iCloud turned on.

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