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Missing the Object app.encoder [14.3.1, 15.0, 15.1, 15.2]

Forum|Forum|4 years ago
November 23, 2021
2 replies
3263 views

Hello,

i wrote a Adobe Premiere extension and i have a big problem.

This object from ExtendScript "app.encoder" is null.
I have the Problem in the Following Version: 14.3.1, 15.0, 15.1 and 15.2.
At 15.4 and above the object ist fine and works.

What could be the problem?
Unfortunately, the customers who use the plug-in cannot simply update the Premiere version.

Is this a Premiere problem or am I doing something wrong?

My Setup:
MacOS Monterey
Adobe CEP 9
Premiere Pro 14.3.1 to 15.2

This topic has been closed for replies.

Correct answer Dmitriy5FD0

I have same problem on 22.2.0 (Build 128) Windows

app.encoder is undefined, is there any way to fix that?

fixed by reinstalling Adobe CC

N

NB_WolpertingerAuthor

Participating Frequently

I try it with the latest 15.4.2 version and i have the same problem.

This Screenshot is from MacMini (end 2014) with macOS Montery 12.0.1

Premiere and Media Encoder are up and running.

Do I see it right that the object "Global => app.encoder" should never be null?

N

NB_WolpertingerAuthor

Participating Frequently

I have the problem now also with 14.3.1
The app.encoder object is simply null.

I would almost guess that it has to do with the latest macOS 12.0.1 version.

D

Dmitriy5FD0

Inspiring

I can reproduce the behavior.

No further 15.x releases are scheduled or planned.

[The only changes we would potentially integrate into 15.x builds would be to address serious security issues.]

I have same problem on 22.2.0 (Build 128) Windows

app.encoder is undefined, is there any way to fix that?

Bruce Bullis

Legend

Bizarre; you're the first to report that.

Is Media Encoder also installed on those systems?

Also, on line 10, you're using QE DOM; why? You can get the in and out points of sequences from the public DOM, as well...

N

NB_WolpertingerAuthor

Participating Frequently

Yes the same Media Encoder version ist installed.

Bruce Bullis

Legend

We have no idea what could be causing that behavior, on the customer's systems.

As mentioned, no one else has reported the issue, and your own testing shows it's been fixed for many releases...

I think the best path forward is to address whatever issues they feel prevent them from using a current version of PPro.

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