Mogrt Installation Failed

Forum|Forum|1 year ago
July 11, 2024
3 replies
1086 views

When I tried installing a Mogrt file I get the pop-up Installation Failed - This Motion Graphics template is not compatible with this version of Premiere Pro. You must update to the latest version of Premiere Pro in order to use this template. But, I'm using the latest version (PP 24.5) I've used these Mogrts on other computers with older versions of PP. Any thoughts?

Error or problem

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K

Kevin30195831eunuAuthor

Participant

Hi Theresa,
Thank you so much for getting back to me so quickly.

1. I uploaded the mogrt in the Essential Graphic panel with the + at the bottom to add a Motion Graphic Template. The mogrt is saved locally to my computer.
2. I'm running Windows 11 pro with 12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz processor, 64-bit operating system, x64-based processor, and 16gb of RAM.
3. Mogrt is attached here.

Thanks!

Edited to remove personal info

Theresa Rostek

Community Manager

Hi Kevin! I think the forums may have eaten your attachment, could you try again? If it's over the size limit, try a third party service like Google Drive.

Cheers,

T