Mogrt template don't have soundtrack

Forum|Forum|1 year ago
April 24, 2025
2 replies
281 views

Hello, I'm having a problem when importing mogrt file in the latest Adobe Premiere Pro version. They're template graphics and I've been told buy the seller of this templates that there should be already the soundtrack of each template, but when I import it in the timeline I don't have any soundtrack, there's just the transition without any sound. Do anybody knows what problem could it be and how to solve it thanks.

Bug

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

Ann Bens

Community Expert

Please post OS, Premiere version and build and link to stock template.

S

Sumeet_Kumar_Choubey

Community Manager

Hi Jason340736109xjr,

Welcome to the community! Once you drag the installed mogrt from the Graphics Templates panel to the timeline, it will create a Motion Graphics Template bin in the Project panel. Please search for your template in that bin & right-click on it to select Media File Properties. Check if you see any audio parameters in the Media File Properties window. A template with audio will show audio parameters like sample rate, bit depth & channel information. Hope it helps. Let us know if you have any questions.

Thanks,

Sumeet

Jason340736109xjrAuthor

Participant

Hello I did what you told me and it shows that there's no audio , but blindusk ( where I bought these transition ) assured me that the transition come with the sound so I dont understand what the problem is.

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