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Jason340736109xjr
Jason340736109xjr
Participant
Apr. 24, 2025 10:53 AM UTC
Frage

Mogrt template don't have soundtrack

Hello, I'm having a problem when importing mogrt file in the latest Adobe Premiere Pro version. They're template graphics and I've been told buy the seller of this templates that there should be already the soundtrack of each template, but when I import it in the timeline I don't have any soundtrack, there's just the transition without any sound. Do anybody knows what problem could it be and how to solve it thanks.

4 Antworten

kglad
Community Expert
kgladCommunity Expert
Community Expert
Apr. 24, 2025 2:13 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
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Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
Apr. 24, 2025 12:22 PM UTC

Please post OS, Premiere version and build and link to stock template.

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Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
Apr. 24, 2025 12:41 PM UTC

Hi Jason340736109xjr,

 

Welcome to the community! Once you drag the installed mogrt from the Graphics Templates panel to the timeline, it will create a Motion Graphics Template bin in the Project panel. Please search for your template in that bin & right-click on it to select Media File Properties. Check if you see any audio parameters in the Media File Properties window. A template with audio will show audio parameters like sample rate, bit depth & channel information. Hope it helps. Let us know if you have any questions.

 

Thanks,

Sumeet

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Jason340736109xjr
Jason340736109xjrAutor
Participant
Mai 15, 2025 6:30 PM UTC

Hello I did what you told me and it shows that there's no audio , but blindusk ( where I bought these transition ) assured me that the transition come with the sound so I dont understand what the problem is.

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