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Participant
August 3, 2024
Question

Morgt stopps working after importing Video from external drive

  • August 3, 2024
  • 5 replies
  • 437 views

I use only morgts and put nothing else on that Timeline they work. Closing and reopening the project works.

When I add a Video it works as long I don't close Premiere Pro, if I reopen the project, it says the aegraphic is offline and can't add a new morgt to the timeline without an error. 

I wonder what adding a Video has something to do with my templates?


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5 replies

Kevin J. Monahan Jr.
Legend
August 27, 2024

Moving to Discussions for troubleshooting.

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Ann Bens
Community Expert
Community Expert
August 4, 2024

Premiere does not have 3d rendering.

Re-install the plugin but its an Ae plugin right?

I would render out from Ae and use a edit friendly file for Premiere.

 

Kevin J. Monahan Jr.
Legend
August 5, 2024

HI @Steve3847002744im,

Thanks for filing your bug report. Can you provide more information about your system and media? See, How do I write a bug report?

 

I have one question, though, do you have the current version of Media Encoder installed? Let me know. I hope the team will respond shortly.

 

Take Care,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
August 4, 2024

Sry I meant Classic 3D rendering.

I do not know if I solved anything but I found something out that Templates do work if they have Deep Glow on an Adjustment layer and don't if this effect is missing. 

Now I am confused but at least I have a solution and I'm afraid of de-installing deepglow because what happens if the error still persists? I guess this is some sort of a unique problem that I got here.

Ann Bens
Community Expert
Community Expert
August 3, 2024

what do you mean by 3D rendering?

Participant
August 3, 2024

I wanted to add the error occurs with new templates I create, older templates do work. 
I do use 3D native rendering in those templates and it is any video not only from external drives, I add for some reason corrupts the project file and makes it impossible to use my newly created morgts!