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defaultf09267fybm9r
Participant
March 18, 2025
Answered

Motion Graphics Error

  • March 18, 2025
  • 1 reply
  • 489 views

I have Premier Pro v25.1.0.  When I try to select an Adobe free or premium Motion Graphic I recieve an Adobe Stock message telling me that it is not compatible,  I must upgrade to the newest version.  I think the what I have is the newest unless I am wrong. 

 

I have unistalled and reinstalled and restarted Premier Pro, checked thay my Creative Cloud is up to date, restarted my computer, and run Premier Pro as an admin and reset the preferences, to no avail.  Any assistance would be appreciated!

 

I have a windows system with 64GB of RAM and an Intel Core Ultra 7 155H 1.4GHz processor

 

Thank you so much!

    Correct answer defaultf09267fybm9r

    So your question made me think it was an issue with adding from there, so when I went to Adobe Stack I was able to select a MOGRT and download it and then add it.

    1 reply

    R
    Community Expert
    RobShultzCommunity Expert
    Community Expert
    March 18, 2025

    Are you trying to select them through the Essential Graphics panel?

      D
      defaultf09267fybm9rAuthor
      Participant
      March 18, 2025

      Yes, I try to drag them onto the timeline as usual, but get the error pop up

      D
      defaultf09267fybm9rAuthorCorrect answer
      Participant
      March 18, 2025

      So your question made me think it was an issue with adding from there, so when I went to Adobe Stack I was able to select a MOGRT and download it and then add it.

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